Get matched with top water heater pros in Windham, ME

"I purchased a heat pump electric water heater to take advantage of a generous rebate from Efficiency Maine. When looking for someone to install it I was referred to Jophil by a real estate company that I know. I called and was given a time that Kyle would arrive to give an estimate and perform the installation (if the estimate was accepted). I did accept the estimate and Kyle got right to work. He did a nice job and made sure that everything was in good working order before he left. I was very pleased with my first experience with this company and would not hesitate to call on them again in the future."

"It wound up being an electrical problem and not a water heater repair. The company was responsive and flexible."

"Excellent communication. Job done professionally. Water heater replaced in about an hour."

"Just a great response to our emergency needs. On time and had all the parts needed to replace our hot water heater and bring fittings up to code."

"We had been experiencing a loss of hot water.  I noticed that often the ignitor would spark but the burner would not light.  I have used MultiSpec Inc. / Aire Serv of Southern Maine in the past to troubleshoot and replace a faulty gas valve in the same water heater so they were my first call in this most recent problem.
I placed a total of three separate service calls on this issue.  The first was about 10 months ago and the service technician could not duplicate the problem.  The second call was a couple months ago and the service technician was able to duplicate the problem and cleaned components on the ignitor but unfortunately this did not correct the problem even though the technician was not able to duplicate the problem after the cleaning.  I placed the third and final call recently and the service technician was able to determine the cause of the burner not lighting was due to the lack of water pressure at the hot water heater and recommended that I increase the cut in and cut out at the well pump.  This completely corrected the problem with the hot water heater and I've had no further problems with it.
The bills for the three separate service calls added up to approximately $1050.00.  I had concerns about this amount as I felt that the water pressure as the cause should have been determined without having to place three calls, being billed for each call.  The owner of the company, Harvey Multer, called me after I raised my concerns and we had a very pleasant talk about the billing.  Harvey listened to my concerns and politely explained the reasons for the billing amounts and in the end, suggested a billing reduction that was very fair.  Harvey was very polite and professional with the billing issue and all technicians that have worked on my hot water heater have been professional and courteous. 
I consider the service and billing issues completely resolved and I will be calling MultiSpec Inc. / Aire Serv of Southern Maine for any future hot water unit installs or servicing.

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"This was the first time I'd ever had an oil furnace cleaned and serviced. Justin explained everything involved and told me about other services offered by his company. It was a competitive price and I was very happy with the service!"

"I needed my water heater changed out so I reached out to swb and Seth was able to give me a same day quote and give me a time frame on when it could be completed. Got done in a timely manner and very professional work. Definitely will keep using this company for future plumbing/hvac needs."

"Elliot was very prompt and exceeded my needs for my water heater, he also explained how he was going to bring the installation up to current code for Maine. Overall easy to work with and will hire again"

"Ended up just replacing my gas hot water heater. Proactive Comfort had the best price so I chose them. They explained all the options and we felt best going with them for the value."

"It was Saturday during Memorial Day weekend in the pandemic when I noted a leaking pipe in the ceiling of my basement family room. I worked through Home Advisor to find a plumber in my area. The plumber came quickly. He and I followed pandemic precautions. He was knowledgeable, efficient, and friendly. He did a temporary repair because the faucet to shut off the water to my house was corroded due to its age. He then organized permanent repair a few days later when the town water to my house could be shut off. The plumber informed me what and when to expect him and did exactly what he said. He deserves an extra thank-you because of the pandemic issues. I am in the high risk group and he was the first stranger to enter my home since March. That caused added concerns on my part which were quickly resolved due to his professional manner. I would recommend this company to anyone and will call this plumber in the future."