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Pine State Services
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Why wait? Call Pine State Services! We are a locally owned company. We are leaders in green technology and energy for Southern Maine. Call us to find out how you can go green and save money and the environment. We are proud of our superior customer service, quality of work and technical training we provide our technicians. We welcome you to schedule a tour of our showroom to examine live working heating and cooling systems so you can be better educated before making a purchase decision. Order service 24/7 from our website or by calling 207-Why-Wait. (949-9248) Thanks for checking us out on Angie's List. Additional customer testimonials are online at www.pinestateservices.com.
Business highlights
Emergency services offered
30 years of experience
Services we offer
Residential and commercial plumbing, air conditioning, bathroom remodeling, design/build, electrical, energy efficient upgrades, generators, geothermal., heating & A/C, refrigeration, sewer & drain, solar, well pumps & water filtration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7163 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 11% | ||
| 1% | ||
| 2% | ||
| 4% |
Showing 1-25 of 163 reviews
Patrick R.
Jul 2025
We needed service at our rental property. PSS charged us $400 to change a shower head, after not even checking to see if it was broken. We asked them to clear a drain and they said they do not clear drains. $400 for 1/2 hour work and a $50 shower head. Refused to break down costs on the invoice. Charged my card even though I disputed the charge. Overpriced, terrible service. Do not use.
Haver M.
Sep 2024
Yes, Pine Tree is highly responsive and easy to work with.
Marianne H.
Oct 2023
Very efficient and trustworthy. Made sure to answer all my questions,
Mark M.
Jul 2023
I was able to get an appointment in short order. Tristan - the service technician - was on-time and extremely professional. Kept me informed of the problem with my HVAC system and had me back up and running in no time along with completing some routine maintence. Great service experience - no complaints.
Marianne H.
May 2023
The technician was very thorough and explained all the issues so that I might make a good choice in the way I wanted to proceed. I was very pleased with the quality of the service
MArk T.
Jul 2022
WOW! Just had the BEST experience with AC repair folks in Ogunquit. They arrived about hour after I called while others were quoting three weeks or $700 to come sooner to take a look. Was about a 30 second fix but they were so great! Left everything immaculate - I swear my house is cleaner now! If you ever need HVAC in So Maine, I can't recommend Keith and Joe and Pine State Services highly enough!!!
Response from Pine State Services
"Wow! This is simply an amazing review! We so appreciate the kind words. Keith is one of the best around and we are so happy to have him on OUR team! It was Joe's second day with the company, we hired him from South Carolina so he was training with Keith and we are so glad to hear how well he did as well. Thank you [Member Name Removed]!"
Laurel B.
Apr 2022
Great experience, technician was very helpful and offered some good suggestions and feedback. Prompt arrival and did a great job.
Response from Pine State Services
"Awesome! We certainly try to offer suggestions where and when we can so that the homeowner can make the best decision for them. Thank you for the 5 star review!"
Christopher H.
Apr 2022
Chris N. was fantastic.
Response from Pine State Services
"We think so too! Chris has worked a long time here at Pine State and we are so glad to have him on the team! Thanks for taking the time to review. We really appreciate it."
Jan B.
Apr 2022
Absolutely phenomenal! Sam was every bit as good as Jason from last time whom I sent an e-mail about last year. Your staff is professional courteous and efficient. Among the best! Keep up the good work! The 4 star rating for price I believe is not Pine States fault, prices on everything is whacked because of the Covid pandemic.
Response from Pine State Services
"Phenomenal! Not sure I could pick a better adjective! Thank you! Jason who has been with Pine State I think over [Member Information Removed] years now got promoted to Service Manager, so he trained Sam. And that apparently is going well! We couldn't be more pleased. Thank you kindly for such a lovely review."
Gene G.
Mar 2022
very well , we weren't getting hot water they came and checkout the system took out time to get the parts but they did and completed the work in a reasonable amount of time an d satisfied with the work they did.
Response from Pine State Services
"Couldn't ask for more! Thank you so much [Member Name Removed] for a great 5 star review!"
Bern S.
May 2021
Pine State was the only (out of many I contacted) company with the experience to service my hybrid hot water heater. The technician who visited (Keith) was fully knowledgeable and carefully explained the situation. As the repair was going to cost as much as a new unit, I decided to simply let the unit run in electric mode and not use the heat exchange function. To my happy surprise, Pine State did not charge for the evaluative visit! This was a very generous gesture on their part and certainly secured my goodwill and interest in using them for my future needs.
Response from Pine State Services
"Perfect! Thank you kindly for this great review!"
Michael R.
Jan 2021
Fantastic company to work with! The technician, Keith, took the time to show me the basics of my furnace and how it works and then properly labeled all pipes connected to my furnace. I now feel more comfortable knowing how things work and not intimidated by my own furnace. This is a company I look forward to continuing a long lasting working relationship.
Response from Pine State Services
"Keith is great! Thank you so much for writing us a review, it really helps. We're proud of the training we do to provide value to our customers."
Susie N.
Jan 2021
Chris at Pine State was excellent on every level.Chris was thorough and calming with the explanation and options. He got it done and thought the whole thing through. He looked at the problem from a whole. He was skilled and professional. I never write reviews, but I as so impressed with how well the whole thing was handled. He made what was a big problem for me basically jus t phone call for me. You can't take for granted people that are skilled at their job. Thank you Chris.
Response from Pine State Services
"We love this review! Thank you so much for taking the time out of your day to write this."
Bill G.
Jul 2020
We hired Pine State Services - again - for annual on our air conditioning system. The technician who came out was on time, professional, courteous, and very thorough - same as last year. We are thoroughly impressed with everything we have experienced with Pine State and recommend them strongly.
Response from Pine State Services
"Fantastic news! So glad that you had a great experience. Thank you for taking the time to review us!"
Laurel B.
Jun 2020
Very good job - came in the morning checked things out and confirmed a new heater would be the best option (rust around bottom of prior unit that was 11 years old). Selected a new heater, the technician called the shop and the new heater was delivered and installed by lunch time. He drained the old heater and removed it and made sure not to get any of the water on the grass or garden. New heater is fantastic.
Response from Pine State Services
"So glad we were able to get you a new water heater same day! We thrive to be efficient and have a large team behind the scenes to "make things happen". Thanks for the great review!"
Cheryl C.
May 2020
Fantastic experience. Ray and his colleagues were on time, knowledgeable, efficient and proficient. One of the best experiences in home renovating that I have ever had. I strongly recommend hiring Pine States.
Response from Pine State Services
"We are so thrilled you had such a great experience! Thanks for sharing your thoughts."
McDonald J.
Apr 2020
I was experiencing no heat or hot water so I call one company to check my furnace. After two days of try and error, they told me I needed a new furnace. I still had to pay them for their time. I call Pine State to get a second opinion; Mike was very knowledgeable. It took him no time to diagnose the problem. He said I needed a new pressure switch. It was ordered and replaced. The price I paid for parts and service was a fair price. I would definitely recommend Pine State and will not hesitate to call them whenever I have problem with my furnace.
Response from Pine State Services
"Wonderful, thank you for taking the time to review our services!"
Jim V.
Mar 2020
Colton performed the regular furnace cleaning and he helped troubleshoot an issue that we were having and provided some options on what we could do to solve the issue. He also provided some information on some potential issues that could be problematic down the road. He was really helpful in explaining how the the problem was happening and what different options would work and the advantages and disadvantages of each. He was very professional and I would recommend Pine State for furnace and plumbing work.
Pat I.
Feb 2020
Went very well, technician was very professional and knowledgeable.
Ron G.
Feb 2020
The work was done in a timely and efficient fashion. The technician noted some items that may need to be addressed at a future time but were not urgent issues. It is helpful to have this information so that we can plan ahead and I appreciated his honesty in telling me that these were not issues that had to be addressed today.
John K.
Jan 2020
Good job, polite and friendly worker. Thanks!
Max H.
Jan 2020
Keith was punctual, professional, polite, knowledgable, thorough and all with a smile. He caused us to feel confident in his work and we appreciated that he was willing to answer all questions.
Liz W.
Dec 2019
We were very impressed with the service we received, from the phone receptionist to Jason who replaced the tank. We were told we would have someone between 12 and 4, and Jason arrived at 12! He was excellent. He wore booties to protect our floors. The price quoted after he surveyed the situation was much less than we expected. We will make sure to recommend Pine State and call them for future needs of plumbing, heating and electrical!
Katherine K.
Dec 2019
We’ve used Pine State for many years and when we moved to a new house and discovered the water heater had been disconnected and called them again. In the course of their examination, they moved the unit causing the rusted bottom to fall out and water to pour everywhere. The water damage was not insignificant - and they did call a service to clean and dry the water logged floor. Unfortunately, while they were nice during the incident - they have been completely unwilling to take any responsibility for the damage. They refused to pay for the remediation company they called or reimburse us for the damage to our tile in part of our basement. Because of mold hazard, we were advised to remove all the offending tile and replace it. We went back and forth with them for some time but the bottom line was - they attributed the problem to “unforseen circumstances” and refused to reimburse us a dime for our out of pocket costs ($1350 for remediation that day and $3000 for the tile). I don’t know how it is “unforseen” when you are called to inspect a disconnected water heater and you don’t bother to look at the bottom of the unit to see if it’s rusted (or empty) before you attempt to move it. All in all - an extremely frustrating and disappointing experience. I couldn’t recommend them to anyone again
Response from Pine State Services
"Hi, unfortunately, we did follow traditional procedure here. We were onsite to turn on and test a water heater that came with your new home purchase. We couldn't have known the water heater would let go on the bottom without testing it. I am understanding that while our techs were warming it up and upstairs purging out air, that the water heater let loose. We assisted and immediately called a water restoration partner to come and clean up the mess on your behalf. The water heater was not a piece of equipment that we installed or even serviced at this time. The call out to your home was for a lack of hot water. Pine State responded promptly, but this water heater failure wouldn't fall into our parts and labor warranty. It's an unfortunate event and not one anyone wants to deal with after a new home purchase. We totally understand how upsetting this is, but we don't feel responsible for this incident. We are very sorry this has happened."
Richard D.
Dec 2019
Fine, the technician said it was working fine, which made me think, did I really need a tune-up. I any case he also priced a new pump for one of the zones which was a nice add-on.
Licensing
State Contractor License Requirements
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FAQ
Pine State Services is currently rated 4.7 overall out of 5.
Pine State Services accepts the following forms of payment: CreditCard
Yes, Pine State Services offers free project estimates.
No, Pine State Services does not offer eco-friendly accreditations.
No, Pine State Services does not offer a senior discount.
Yes, Pine State Services offers emergency services.
No, Pine State Services does not offer warranties.