
Serving Bath, ME and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"After going through several different Angie's List reviews, Randy was the first person I called. I left a voicemail message, and within 2 minutes he had called me back and scheduled an appointment to check out the situation. He was able to come out that afternoon which put my mind at ease. Upon arrival, he was very thorough in his evaluation, explaining things as he went along. It was determined that although not completely failing (yet), that the water tank should be replaced along with installing a water filtration system to eliminate the sediment coming in through the pipes into the house. Randy didn't try to upsell anything, just gave me his opinion, and left it to me to decide on what work he would perform. I opted to get the tank & water filtration system both done.
The day of the repairs, Randy was actually early (nice!) and came ready to work. He got right to the job and did all the work we had discussed. He was prompt and efficient, and finished the job in a timely manner. He was personable, professional, and was clear in his explanations of the work he had performed. I had another service person come for a different job a couple of days later, and he even commented on the great job that Randy did installing the filtration system.
From start to finish, this was an excellent example of a job well done, and excellent customer service. Randy also advised me of some other potential issues to watch out for and that he would follow up in the summer to ensure that the system he had installed was performing as expected. I would highly recommend Randy to do any work within his scope of expertise.
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