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"I hired Superior Design & Restoration in March 2025 to replace my roof after my insurance approved the claim. I paid them $7,666.50 as the first installment. Unfortunately, no work was ever started. My scheduled installation was canceled, and I was given different explanations at different times (inclement weather, family emergency, and materials not being ordered). Despite repeated calls, texts, and emails from me, I received little to no communication back. On May 7, 2025, I cancelled the project due to lack of performance and requested a refund. Superior only returned a partial amount ($1,821.91) many weeks later and has withheld the remaining balance. No materials were ever delivered to my property, and no work was performed. Because of these delays and refusal to return my full payment, I have been left without a roof replacement for months, during which time my home has sustained additional deterioration and moisture issues. I’ve since had to escalate this to the Maryland Home Improvement Commission and my legal counsel. This has been an extremely stressful and frustrating experience, and I would not recommend this company based on what I personally went through."

"I hired Best deal Home Improvements to do mold mitigation and install flooring in my condo after a leak. Omar pulled up the old floors in my bedroom a full 2 weeks before he all had the materials. This left me and my animals walking around on the subfloor for a full two weeks. Upon pulling up the floors in the rest of my home, Omar from Best Deal contacted me to inform me the subfloor had crumbled. He assured me he could repair the subfloor for $600-800. I agreed to these charges and okay'ed him to continue work under the impression the subfloor would be repaired properly. Unfornteuly Omar did a patch job while repairing the subfloor and did not properly level my subfloor. He continued to install my brand-new floors ontop of this poor subfloor install. As a result, my new floors are very uneven and have a "squishy or springy" feel to them. When I contacted him he told me he was aware it was a poor job and he himself was not satisfied with the work done. He however still laid my brand new flooring on top of this poor job, did not contact me to provide me options, or attempt to remedy the situation. He told me 4 times the subfloor couldn't be repaired and to deal with it. I contacted 3 other contractors in the area who all tell me the subfloor wasn't properly prepped and scraped and this is the reason my floors are very uneven. Several days after repairs were completed Omar entered my home without permission (Repairs were completed so I was unaware he would still be accessing my unit while I was at work) and took back the remaining boxes of flooring despite my insurance paying for the material. These boxes of flooring were stored neatly in my bedroom closet, so this meant he had to have gone through all my belongings to locate them. There was no way he thought these items were trash given they were stored away nicely by myself. Do not hire him. The work is shoddy and now it will cost me additional money to have all the flooring removed, subfloor properly repaired, and then properly installed. I paid this man $13,000 to replace my flooring in my 800 square feet condo and do mold mitigation in a small area in my bedroom ceiling."