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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"I’m very pleased with the repointing of the bricks on my front steps. CBJ did a very thorough job and the steps look great! Doug was really easy to work with and kept me well informed throughout the whole process. I definitely would recommend CBJ Home Improvement."

"My name is Nana Camara. I needed a deck built in my backyard, so I went online and found Excel. From the start, the communication was excellent. Thomas took care of everything — he was professional, understanding, and really listened to what I wanted. I didn’t have any cash on hand, but Thomas helped me get approved through a bank, which made the whole process smooth and stress-free. He even gave me different options to choose from based on my needs and budget. Now, thanks to Excel and Thomas, I have a beautiful new deck and I’m ready to enjoy the summer! I’m so grateful for how easy they made everything. I highly recommend Excel if you're looking to get a fence or deck done — and definitely ask for Thomas!"

"The team is very professional and will guide you through the whole process. Pricing is far and the work is superior. We were given many choices of decking and finishings. My wife and I are very happy with our new deck."

"Gary and his team did a great job replacing the long stairway and steps to my rooftop deck. Everything from the estimate through completion of the project was professionally handled. The end result looks great. Highly recommend them."

"Found him to be courteous and carpentry skills were more then adequate and we appreciate his cleanup after the job was done. "

"He is amazing he gets the job done fast."

"Perfect! Mike and coworker did an amazing job. They were efficient, expeditious, and very professional and the quality of his work is great. I recommend Mike and his company to anyone and I would happy to do business with him again."