"We have 2 cracks for the chimney and wanted to have someone to look at it. Justin was very professional, he did a great work examing the chimney, the price are reasonable, we highly recommend this company."

"Manuel put 2 chimney caps and gave me excellent advice."

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Two reps from A&T Chimney Sweeps came on time and quickly went to work, making sure to wear booties and laying a mat on the floor to keep the area clean. 

At first, one of the workers said he thought the chimney was extremely dirty, but it turned out that was just accumulated dust from when he removed the "stopper."  The chimney itself was actually clean.  I was glad to have this verified.  I had never used the chimney, though I didn't know if the former tenants had when the house was rented out, which was why I took advantage of the Angie's Special Deal. 

The two reps were efficient, spending perhaps a total of 20 minutes doing the job. 

My only complaint was that. since I never used the chimney, I asked if A&T would be able to remove it, thereby giving me more space in the basement where it was located.  The senior representative took a few pictures of the chimney, inside and out, and sent it to his boss who promised a reply about what removal might cost. I never got an answer. (But to be completely fair, I never followed up either.)

This is the second time an Angie's List Deal has proved to be an especially good bargain,  When I used a Deal to get my gutters cleaned, the company also found the gutters to be debris-free.  You feel better when you don't have to pay top dollar for the service that proved not to be really needed.

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"Repointed stone Chimney surface, applied new cement chimney cap,  waterproofed stone and mortar surfaces. Very good work, clean and complete job."

"The technicians redid the bricks so that you couldn't even tell they were repaired. It looked beautiful. They put in a new liner in the chimney and waterproofed it. They redid the inside of the fireplace to bring it up to code and put in a chain that easily opens and closes the flue. It looks so good and easy that I may decide to use the fireplace again. They redid the pipes in the basement so the fumes from the boiler and hot water heater went up the chimney in the correct way. There had been water damage and they corrected the damage and closed off the hole in the wall (foundation) and made a bigger hole in the correct place so that everything was up to code. They were polite, efficient and worked very hard to get the work done in the promised two days. I have interviewed many companies and found this company to be straight-forward in telling me what they would do and didn't try to tell me they were giving me a "good deal." Rather I feel they gave me an honest estimate on what needed to be done and didn't try to pressure me into using their company. They did give me 10% off because I was an Angie's List customer. What company to use was a hard decision for me because I knew nothing about chimney repair. Because so much of the repair was inside the chimney I couldn't tell what they had done. Based on my experience I feel they did a good job. I don't have a picture of the repaired chimney but it looks great--better than it did before the bricks fell. If someone wants more detail I can copy exactly what they did from the invoice. Also, maybe the company can show a picture of the finished product. Since it is summer time I haven't had any experience using the chimney but will let you know how things work out during the winter."

"The service was fine. The only thing is that they were really late coming. So, it was like dark when they got out of here. They left the area good when they were finished. It took them an hour-and-a-half to complete the job. They sent me a picture of the chimney. The price was great. They did show up."

"Robert came to my house and inspected the roof and inside the attic. He explained what was going wrong with my roof and outlined my options for getting a new roof installed. He also showed me his company's credentials and their excellent ratings with various rating agencies. He gave me a quote and I was contacted to confirm the installation date. Robert and his crew showed up on time, worked really hard all day and had the new roof installed as well as the two new attic fans we had discussed installing. They cleaned up completely when they were done. Throughout the process Robert and his employees were all very professional, quick to respond to any questions and helpful in all ways. I recommend K & R Roofmasters highly and would use them again."

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"I am completely satisfied with the service and the turnaround was incredible (1 day), no waiting to get my fireplace up and running. Now I can burn some wood and they gave me a quick lesson on how to burn wood, thanks I needed that lesson."

"When they inspected my chimney they discovered that my chimney was was never rebuilt correctly, they took pictures that showed mortar was only partially applied and there were cracks . They filled in and sealed what was needed. They also advised me to have my chimney cleaned after burning a cord of word. They offered a warranty on their work and will keep a record of what was done with the pictures. I was pleased especially after I have had more the a few companies clean my chimney and even had one iinstall an insert and no one ever mentioned the condition of my chimney.
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