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"Innovative Home Improvement is hands down the best contractor I've hired. They are professional, courteous, and hard working. I asked four different contractors to submit quotes for the job and Paul came back with a price at or below the others, but quoted premium insulated vinyl siding where as the others quoted regular siding. Paul's team, Mr. Jung and Alex are tireless workers, even working weekends when weather took the weekdays away. The previous owners had new siding put on as a part of "flipping" the house 5 years ago. However, the contractors they hired did not repair the rotted out, molded, and left holes everywhere. They also failed to add house wrap, which created an even more hazardous living condition for my family. Paul's team used over 70 pieces of plywood to fix the house and never once complained about the extra work. They made sure things were done right for us. 10 stars for Innovative! Thanks for your hard work"

"My house underneath the siding installed 4 years ago was a disaster. Paul's team of Mr. Jung and Alex had to use over 70 pieces of plywood to fix holes and rotted out areas. The team worked weekends when rain delayed efforts during the week and arrived between 730 and 9am each day and left most days after 6pm. They did an amazing job and have an outstanding work ethic. I gathered four quotes from different companies and Innovatives was at or below the others with one major difference, quality of the product quoted in the cost. The other companies only quoted for regular vinyl siding while Paul quoted 1 1/2 thick insulated siding. Coupled with Innovatives professionalism, work ethic and fair price, you won't regret working with their team."

"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"We hired ARHT Home Solutions to do multiple projects for our home. We originally hired them to do a roof, siding and windows a couple of years ago and was extremely pleased with ARHT services We have returned as a customer to our surprise to install kitchen lighting for our cabinets as we didn’t know ARHT provided this, meanwhile while Michael consulted for us we found a need to hire them to install a new front door. We had just installed the same door three years ago. However, we needed the entire framing replaced along with a door. The installers found while they we’re installing it, rotted wood on our floor just starting to get into our home underneath our newly installed tile flooring. We are so happy to have had them consult for us otherwise we would have never known that we had an ant infestation. The door looks amazing and is very heavy duty. Its Brilliantly red the way I like it They installed custom hand railing for our steps that was approved by the HOA requirements- amazing ! Also we had multiple contractors out here looking at our chimney which was a sieve for air and had during the winter cold air coming in. ARHT took care of this issue as well, where no one else was able to do so. It has dropped five degrees within an hour as we used a thermometer to test it after they left during the hot summer. All in all we couldn’t recommend them enough. If we had more projects we would provide it to them, however we’ve taken care of everything else at this point."

"Whiting Co did very good work on a complicated siding demolition and installation project plus a window replacement. The Whiting crew showed excellent workmanship and were efficient and good communicators. I would use them again."

"Amazing experience! Tim was great walking my mom and I through through process of siding and gutter replacement. Very quick process and now my home has a wonderful new face-lift! 😀 Heather and Elvin were also very helpful in the project."

"I was truly impressed with the professionalism and care the contractors took to install my door slider and siding on my house. I was kuldip definitely use Legacy again."

"Our review is based on the purchase (part 1) for replacing siding for both side of our home. Jacob L. was very professional, on time, and honest. He knows what he is selling. We learned a lot about our home during his presentation. Before we bought our home we paid for a professional home inspection. We thought our house inspector was very good but he did miss something---the siding on the sides of our home was installed extremely bad. Jacob pointed out so much that we just didn't know and should have be caught during our home inpection. Thanks Jacob!!"

"Stop looking right now. You’ve found the real deal. Mr. Forrest was very helpful with getting a leak in my siding patched. His crew was also very respectful and knowledgeable. Definitely keeping him in mind for my next project."

"Mike Shin is fantastic. He is not pushy and will recommend cheaper alternatives if needed. I also asked him for an estimate for a roof on my shed and back porch. I have other projects I will have him quote on. They repaired wind damage to siding flashing at roof line on eaves. There was rot to the wood behind one of the eaves. I was not home when damage was repaired. All was complete an clean when I returned home. Mike reduced the estimate because wood only needed to be replaced behind one of the 3 eaves. I respect an honest company. Thanks Home Matters. I have recommended them to 2 people I know so far. I know we will do business again. I will ask them for an estimate on windows soon. Lowest price technically acceptable is not always the way to go. Quality of work and materials is more important. Thanks Mike"