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"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"I have been on this system for 3-4 years. The initial installation went ok, but the overall functionality and reliability of the system is poor. The basic alarm system works when you manually arm/ disarm it through the app or keypad. However, the alarm cannot be set up on an automated schedule, and NONE of the connected automation features work - lights, outlets, blinds, etc. I purchased the recommended products that the company promised would seamlessly integrate into the system during the sales pitch, but none of them work. They have sent technicians out a couple times but, even after installing bulky repeater boxes in about half a dozen outlets, the system cannot connect. I have submitted several tickets, but Vintage just closes them out and suggests that I self troubleshoot. Alternatively, I can pay for an Automation Maintenance package and they will send a technician out. Bottom line - their system is nothing more than a 1990's alarm with a keypad and phone app. They dont deliver on what they sell, and they try to charge extra for support that should be included."

"A few days after moving into our "new" home, my wife mistakenly locked herself out of the house. We were planning on getting the locks changed anyway, but now we had an emergency lock-out situation as well. Artie's team responded promptly and professionally, and their prices were fair. (They even recommended that I keep the existing good-quality locks and simply have them re-keyed, rather than trying to sell me new locks.) I would recommend them to anyone looking for assistance with residential locksmith work."

"It went well. Service was quick and everything as was done properly."

"Charles is an honest local businessman. He showed up on time and he quoted me a price to rekey eight locks and charged me what he quoted. The job ended up taking longer than expected because the locks had some security device that required more time to rekey, so he could have charged me more, but he didn't. All the locks work flawlessly. Yes, I would definitely recommend this business again. I had a very positive experience."

"Good service"

"They charged $155 for a lock that retailed on line for $53. Then charged $263 for labor to install which only took 15 minutes. The work was fine but they are WAY overpriced. Would not use them again."

"Great, Same day service and a fair price. Ed, the tech, was good too!!! Thank you!"