Home Energy Saving Solutions

Great. The energy audit identified the source of the humidity infiltration. And the audit report identified adjustments needed to the exhaust fan.

We found HESS through Pepco's Home Performance energy savings program. Mohammed was responsive, arrived on time for the audit, and made sure to ask about any comfort issues we were having. After the audit, he took us through everything he found and made recommendations based on both energy savings and the comfort issues we discussed. He answered all my questions (and I had a lot), and explained in detail exactly what work he was suggested. When it came time for the actual work, it turned out to be a little more involved than expected, but they still managed to get it done in a day. Again Mohammed walked me through all the work that was done and answered all my questions. We haven't had a chance to test out the new insulation in the winter, but so far our upstairs is maintaining a much more uniform temperature and the A/C has definitely not been working as hard. Prior to the insulation we had a room that was 4-5 degrees hotter or colder than the rest of the upstairs depending on the season. Mohammed has also made the Pepco rebate process easy to manage so far, and his estimate was within 3% of the final rebate we will receive. I've been incredibly impressed with his communication throughout the whole process and would recommend HESS for any energy saving or comfort issues with your home.

The representative we worked with, Mohammed El-Ghoul, was very knowledgeable, professional and patient. The audit identified areas that could be addressed to make our house more energy efficient. Mohammed helped us find the right combination of options to fit our issues and budget. The crew that came to do the work was very prompt, neat and thorough.

Individual arrived on time and went to work. At the conclusion, he emailed me the findings and recommendations. At that time, I was planning on replacing windows but during assessment, there was minimal heat loss through windows. Saved me several thousand dollars by not buying the windows. I have followed through on the recommendations and am impressed. Will use them again and recommend this company.

Timely professional service. Same day report. Responsive feedback on questions regarding report, new lighting, future services, etc.

Exceptional! The difference is night-and-day. We have experienced high humidity in our upstairs living area ever since moving into our home. We were also accustomed to our HVAC not keeping up with the hot summers. Days with outside temperatures in the 90s would equate our upstairs heat pump creeping up usually 6 to 7 degrees higher than what we had it set to. We would set the thermostat to 69-70 degrees and the upstairs temperature would increase to at least 75-76 in the afternoons and the humidity would stay in the 70-80% range. This is even after replacing the HVAC and all windows in the house! Home Energy Saving Solutions came in and after a home energy audit, knew exactly what the problems were. They found incredible air leaks into the attic, and areas of low or missing insulation in the attics. We hired them to fix the issues and the difference is incredible. It was 90 degrees and sunny yesterday and our thermostat stayed on 70 degrees all day! It didn’t budge at all, and the humidity stayed at 50%. Our upstairs is finally comfortable again. We are beyond happy with the work they performed and would recommend Home Energy Saving Solutions to anyone experiencing similar conditions in their home.

Hess did excellent work in our house in Bethesda! The results of your test-out were impressive. Previously, our home needed 6582 cubic feet of air per minute (CFM50) blown out to keep the house at a -50Pascal pressure difference (according to the audit report), versus 3620 CFM50 with the test-out. This equates to your Natural Air Exchange Rate improving from .61 to .33, almost 50% improvement! That means that our HVAC system has to cool/heat that much less air that is being lost to the outside. This test does not measure the impact of all the additional insulation in reducing heat loss that was done, only the air leakage portion of the work! It's 104F outside today, and we already feel the difference! All work was done in one day, they left house clean as it was before they came. Mohammed was very responsive, provided detailed explanation during the whole process, and replied promptly to my requests. Pepco rebate is supposed to cover 40+% of total cost. Mohammed submitted all paperwork himself. Updated as of 12/21 Mohammed did a great job to follow up with PEPCO on my rebate. For whatever reason, I haven't received the check. I wrote the email to Mohammed asking to follow up with PEPCO. Within 10 days I receive the check. Mohammed did not only great job on weatherization, but was also quick and responsive to follow up with PEPCO.

Our insulation damage problem turned out to be a bigger job than expected. Throughout, Mohammed and his team/s were a pleasure to work with. They kept us informed so we knew what to expect - and they delivered this and more. A snag we hit was attended to quickly at no extra cost to us. We were told to expect a cooler house - we definitely got this! I'm delighted to recommend Mohammed and his team as competent, value for money service professionals. And they are real gentlemen as well - all of them.

Very impressed with their technician's knowledge and professionalism. He walked throughout the house with me explaining energy-loss issues and pointing out a number of energy-saving suggestions. Also very pleased that the survey included leak-testing our entire home. His thermal imaging equipment provided visual evidence of heat loss issues. Written report I received several days later was very thorough. While the firm did provide estimates for correcting problems found during the survey, there was no pressure to use their services. While I appreciate the special price offered through Angie's list, I would have gladly paid full price for HESS services.

Absolutely wonderful experience from beginning to end. Mohammed is a true professional. He walked me through the entire energy audit process and answered emails and questions quickly. His team arrived on time, completed the work quickly, and left my house spotless.