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"Nice, reliable, and responded immediately."

"Everything went very smoothly. Sam, the plumber, and is highly professional and knowledgeable. He replaced 3 faucets, 2 sink plugs, two valves, and two supply lines. Sam inspected the p traps, and he added adhesive where it was necessary. Sam also took a look at my two year old hot water heater, and he assessed my water supply to this unit. We discussed performing a complete drain, and check of the components of the heater at a later date. Sam also advised me that a toilet in the basement should be replaced with a more updated commode. We rarely use this toilet, but it's 35 years old. I felt comfortable speaking with Sam. I did not sense he was doing a sales pitch."

"Faucet installation"

"Charged $180 per hour and said it took 5 hours to install a toilet and a faucet. The total bill was over $900 and we supplied the new toilet and faucet. Just the labor was $900!!' It seems to me, if you are charging $180 per hour, you should know how to replace a toilet in less time. Said they would call me back at 8am to discuss and never called back. By the way, this service call was during normal business hours. Not an emergency call, not a weekend call, not an evening call. |"

"Best contractor I've ever used. Reasonable price, polite and responsive, clean up after themselves - everything you want and more. This is the second time we've used them. This was a bigger job than the last and the estimate they gave was the same as we were charged at the end."

"We hired James to do a small basement bathroom that was already roughed in. We paid him $5000 to do the job and paid him up front. He framed the unfinished walls and set the tub. After hiring guys to do the drywall, we were told the framing was done incorrectly, which impacted the drywall. James promptly came out to talk to the drywall guys, and they proceeded with their job. When it came time to hire a tile guy, he pointed out that the previous drywall guys installed the drywall and concrete board incorrectly and it would need to be torn out and redone. Enter drywall guy #2. That sweet gentleman worked and worked to fix the drywall to the best of his ability, but because the framework was faulty, nothing could done perfectly. This caused the tile guy a lot of extra work, enormous frustration, and his end result had an few unavoidable flaws. James has been ghosting us since April, (other than one text asking us to send a photo of the toilet we wanted) we are left to assume he isn’t finishing the job. At this point, he owes us a refund for a toilet that we paid for yet was never delivered, as well as a refund for the work that was never completed. We had a new plumber look at the job today, and were told most everything was installed incorrectly. Our tiny bathroom has turned into a very expensive, very lengthy project that still remains unfinished."