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"JES left my home in worse shape and will not return my calls to come repair the damage left. I reached out to them to install a joist support system under my kitchen so that I can renovate this year. There were floor joists under the back door that had been cut during a renovation about 30 years ago. JES installed a jack system but then left my foundation under the door where you can literally see daylight from the basement. I brought this up to the crew before they left late Friday night (they worked long hours just to ?finish? without even asking me if it was okay to trap me at home that late), and the lead just shrugged at me. Shortly after they left, it rained, and sure enough, water poured into my electrical room and all over the freshly poured concrete. I called Friday night, sent an email and text with videos, and called today 3 times. Each time the ?production manager? is ?busy.? Before this, they were perfectly capable of blowing up my phone to see if I could schedule sooner."

"Excellent job, excellent experience, highly professional workers!! What else can I say?! And the price was right and fair. They hit our basement waterproofing needs out of the park! Could not be happier!! Would highly recommend to anyone needing waterproofing!"

"He was quick and explained things very well."

"They were professional."

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."

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"I am happy with the finished product and with the company. Lot of hard work was performed! The workers maintained a courteous and professional manor during the entire project. Pricing was reasonable!"

"It’s not often that a reviewer praises a contractor for what he DIDN’T do. Austin Ireland, the owner and operator of Drytek, didn’t propose spending several thousand dollars on encapsulating my wet crawl space. He said that in my case encapsulation might not be cost effective. You see, my 50 year-old home’s foundation consists of 8”x 8” wood posts, with the foundation’s perimeter enclosed by 1”x 6” boards, slatted to allow for ventilation. The layout of my irregular crawl space posed other installation problems as well. Among other things, insulation panels would need to be installed to form walls in addition to the vapor barrier and a large dehumidifier. Four contractors/salespersons preceded Drytek’s Austin Ireland. One simply said there’s nothing that can be done. Another proposed encapsulating the crawl space from the OUTSIDE, but thankfully never followed up. Another did an evaluation, but never returned my calls. Dryzone wanted $8,500 but offered a pressure tactic $425 discount if I signed a vague contract the same day the salesman came. Later the salesperson said the installation of insulation boards would raise the cost significantly. The salesperson at Dryzone also said he would call back with details, but didn’t. Drytek’s Austin Ireland, on the other hand, took more time than any of the others to carefully examine my crawl space. I crawled with him as he pointed out the condition of my crawl space and the challenges of encapsulation. By this time, my own research had better prepared me to better evaluate proposals. I found him to be knowledgeable, straightforward and honest. I was a highly motivated prospective customer. Last year a HVAC system had been installed with the air handler, electronics, and ductwork in my crawl space. The moisture in the crawl space last summer was degrading the new system. So what did Austin Ireland of Drytek propose? Four centrifugal snail fans joined together by extension cords, placed strategically in the crawl space. These are not exhaust fans to ventilate, but rather air movers like you may have seen in public bathrooms to dry floors. He even showed me what to do, and wouldn’t take any payment for his visit. After investing $400 the next day at Home Depot , I located the fans, connected the extension cords to the receptacles in the fans and waited for the heat and humidity to test Austin Ireland’s theory. It is now six weeks later and we have had three prolonged periods of hot, humid weather during which I have activated the fans. THE CRAWL SPACE HAS STAYED AS DRY AS A BONE. Amazing! The vast majority of wet crawl spaces need to be encapsulated; mine did not. But it took a trustworthy expert whose ethics mattered more than profit to present the best solution for me. Austin Ireland, owner and operator of Drytek, is that person."

"Received exceptional service from Sutton and Son’s from the 1st phone call. When no other plumber was available on a Saturday to address a leak in our home Sky answered the call. We truly appreciated his knowledge, professionalism, and being flexible in a time of need. I highly recommend Sutton and Son’s! If you are looking for a go to plumber that provides you with a peace of mind do yourself a favor and give Sutton and Son’s a call."