Perfect Painters
Serving Fallston, MD and surrounding areas
Approved
In business since 2011
Free estimates
Emergency services offered
"Below is the information I sent to the production team today (Tuesday November 3, 2020) and the salesman. It sums up how things went. Greetings Andrew, Sam, As we close out this process, I want to go on record with my concerns regarding the work done, as I have had the opportunity to inspect everywhere that was painted. Here are all the things observed that will be noted in my review. 1. Painter painted back and side splashes of vanities in bathroom on first floor. Even after doing touch up, he removed the paint, and then instead of putting painters tape on the vanity, he repainted the walls in the bathroom, put white caulk on the vanity when I originally had clear caulking, and repainted it. I even wrote in spanish what needed to be done, and provided it to the painter and it was still done incorrectly. I am extremely disappointed about this as now I have to incur additional costs to have the paint removed, the walls repainted, and the clear caulking put around the vanity. This is most annoying as it is the bathroom guests use when they enter my townhome. 2. There is paint in many unexpected places. The painters took the wall plates off the socket receptacles and light switches, which makes perfect sense. But why did they paint the actual receptacles and some of the switches. I indicated to Sam I was replacing the wall plates, not the actual receptacles. Now I will have to replace them as well. There is paint on many cords, not clear why they did not just unplug them, particularly the lights. I left them in so they could see. There is paint on the inside of one of the hand railings on the stairway which suggests sloppiness. The painters did not put painter's tape around the railing. There is paint on the curtain rod hooks affixed to the wall. I can see painting nails, but the curtain rods? There is paint on my wooden doors, and on windows. 3. Despite indicating in an email to Andrew, and telling the woman who called me on Wednesday October 28, 2020 that I was not available until after 3pm on Thursday October 29th , the painter showed up to do the touch ups at 8:30am on Thursday, right before my video meeting. He indicated that he was not informed by you of the time he should come. That was unprofessional. The painter ended up coming back the next day (Friday) to do the touch ups. 4. The painter had considerable difficulty taking down the blinds in the kitchen, because they had put them up incorrectly when they originally did the painting. In fact, the painter wanted to just paint around the blinds. I told him no. Not only did the painters put the blinds up incorrectly, but they also did not wait until the paint dried before putting it up, which messed up the work. Also, because the blinds were not put back up correctly, one of the strings popped resulting in the blinds not laying properly now."
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