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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"They are a great company. They we hard working and reliable and I loved the results. It was also a very reasonable price. I would highly recommend them for the quality of their work"

"Very professional. Job well done!"

"We ended up significantly redesigning our kitchen with a new layout, cabinets, and countertops. The process was smooth and easy with Kitchen Saver, and Will Ramos, who completed the renovation, was meticulous, professional, and friendly. The result is a kitchen we absolutely love!"

"Team was very professional and did excellent work. The fence looks great."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"JJ was responsive and had the bathrooms done as planned. I would have liked more input and time with picking some of the materials for the bathrooms is the only reason I did not give five stars. The spacing and measurements in a bathroom could have been discussed and evaluated as well. We did request a larger shower area but the design and layout ended up with tighter spaces within the bathroom "

"Installed radon filter without any issues or hassle."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"

"I have been a real estate professional in Howard County for over 40 years, first as a realtor and then as an appraiser. In my career I must have seen conservatively over 4,000 houses. I have seen all kinds of renovations and updates to existing properties. I have seen workmanship at all levels, from DIY disasters to premier craftsmanship. I want to share with you an experience I have had with a basement renovation company called GloRem LLC (gloremllc.com). I was first involved with this company 10 years ago when the company was a new venture for the owner, Evgeny Chernousov (â Eugeneâ ). At that time, I found the company through Angieâ s List and took a chance on a young and eager contractor whose bid to remodel 3 bathrooms was competitive in the market. What a serendipitous decision that became. Eugene and his workmen, from tile experts to framers to electricians to plumbers to painters were true artisans, and Eugene was involved every step of the way. He made sure there was a minimum of construction dust and unnecessary clutter. His insistence on expert execution of every task was consistent with what I discovered to be his perfectionist personality trait. After enjoying his exceptional work on my bathrooms for a decade, it became time to both renovate my basement and add a bath. I was delighted to discover that Eugene and his company, GloRem LLC, had become a premier basement remodeling company. After asking him to see my basement and give me a bid, his pricing was still, despite his considerable success, competitive. I was delighted to discover that, a decade later, not only was his work ethic unchanged, but, in addition, Eugene has become a sophisticated version of his enthusiastic and talented younger self. His bid was detailed and easily understood with each expense described. His work, on my second encounter with him, was just as enjoyable as my firstâ ¦all work was completed ahead of schedule in impeccable fashion. I write all of this just to give any of you who are considering home renovations a heads up from a real estate professional who, in 40+ years, has truly â seen it allâ and is delighted that true quality and pride of workmanship still exists."