Get matched with top plumbing handymen in Brooklandville, MD

"Our first encounter with Len the Plumber for gas boiler repairs went well and lead us to purchase a service contract with them for the 15% discount. However once we needed actual plumbing services and after they provided their "free" HVAC annual inspection it all went downhill rapidly. As others have noted the %15 discount is a concept they don't really honor. We were charged $1100 for less than 30 minutes of work for a repair that only required one cut and a simple joint (We had already removed the drywall and trim for access) and about $30 in parts (which by the way good luck getting an itemized bill from these people). On the HVAC side they broke what was a perfectly functioning 4 yr old AC HVAC and then wanted to charge $1200 to figure out how they broke it plus whatever parts they dreamed up needed replacing. They tried to claim the capacitor was bad. BTW - they brute force discharge the capacitors on units as part of their "maintenance check", something they should never do. We had BGE come out since their info was on the installation tag on the air handler and they diagnosed the issue in less than 30 minutes finding the thermostat had been burned up by mis-handling by the Len tech. They also said they never brutalize the capacitors the ways these guys do unless there is already a suspected issue with it. That's because the capacitor could be damaged by the way they handle it at Len the Plumber. So the "free" annual HVAC check cost me 3 days of discomfort and $250. Len refuses to admit wrong doing and will not reimburse us. They got $5000 in fees from us in less than a year so they don't care if we leave because they know another sucker is just around the corner waiting to be taken. These guys should lose their license given their business practices. Stay away from them at all costs."

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"

"Very Good Customer Service"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"The plumbers were friendly, professional and on time. They performed the job in a timely fashion, cleaned up and were very thorough. I would highly recommend them to others."

"Supper job, this was a difficult job. I did not know what was wrong with the toilet clog, it flooded out two floors over 7000.00. I first called Roto Rooter the fix it for two days. We were referred to Monster Plumbing and he came fixed it and told me if I had any more problems to call him again. Two later again toilet clogged. He came out with a scope and found some type of wiring that the builders dropped in during our rebuild after a fire. Pulled it out and what a relief super job!!! He was very assertive that he would find the problem. GREAT JOB!!!"

"Larry is the truth. I will be using his service again. I Called him mid afternoon, and he came out first thing the following morning to fix a drainage issue I was having at my house. Once he arrived, he assessed the issue and fixed it within an hour. My tenant flushed paper towels down the toilet. The following day the plumbing backed up again and I had someone else come out to my property. This person didnâ t know what they were talking about and tried to get me to replace my main drain leading up to the sewer line. I gave Larry a call back and he came back to the property to remove the remaining paper towels from the drain and my PROBLEM WAS SOLVED. Highly recommend his services."

"Prompt, and willing to install HVAC bought online."

"Price was high, especially for being there for less than 10 minutes. He also came 1 hours before agreed upon time. Job was completed, so in all it was done fine."