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"great job - designed and installed a new awning after removing the old one. I will definitely call them if I need more work done."

"I was unable to be onsite when they repaired our deck, but they did a great job of communicating details about the work that needed to be done and sent pictures as well. I would, definitely, use them again."

"The service went extremely well. The price was not the cheapest, but I think it was the best value for the money. I have been tremendously pleased with the service. We had a problem with the screen door on the sliding glass door that I had done. They came out until it was fixed. They eventually had to replace the screen door."

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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I had used this company years ago under a different name and had excellent service and products (windows & doors).  Although the name has changed, it is still owned by original family members.  We visited their show room and selected patio doors and agreed on a price.  The order and processing process was managed very well.  Installation was scheduled and two workmen arrived on time and did a very good job.  They even repaired some termite damage in the framing prior to installing the doors.  Installation was very well done and the area was cleaned and left without problems.

After installation, I noticed that there was a rattle when the door was closed and could be heard if the glass was knocked upon.  The workmen indicated it was a result of the style of door which had trim outside the two panels of door glass.  I reported this to the company who scheduled a visit with a door manufacturer rep and a senior company rep.  They indicated the rattle was a result of the style of door.  The options were to accept the current door or replace it with a different style which we selected.  The company ordered the new door, scheduled and installed the new door.  They also credited my account for the lesser of the amount between the two doors.  We are very pleased with the new door and energy savings from the upgraded doors.

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"The biggest problem I had with this company was responsiveness before the work was done. After calling them to use the coupon, it took a while to get them to my house to do an estimate. Then it took over a week to actually get the estimate so I could schedule the work. And then two weeks to get on the schedule.
With that said, the person they sent did a FANTASTIC job. I had a section of rotted wood above my entry door and it had been a problem area for years apparently. The last time I had to have the wood replaced the previous owners had not told me about termite damage behind this section. Anyway, this time around the service person said that we would fix it right.
He scraped out all of the damaged wood and replaced the damaged section with a PVC-based solution so I'll never have to worry about it rotting again. All I have to do is keep it painted and caulked.
I'm VERY happy. It looks great. He was very pleasant, friendly, professional. He explained everything to me and he worked until he finished.
The likelihood that the 3 hours included in the coupon will cover your work when there is rot involved --it took 6 hours and the materials cost $160.00. With that said, it could've ended up costing a lot more so I definitely recommend taking advantage of the coupon deal if they offer it again.
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"I called Bud about 6:30 p.m. on a Wednesday night and he was able to be at my home to look at the toilet the next morning at 10:30 a.m. He and his partner were very thorough and tried a few different ways to keep the toilet from leaking. Ultimately the job required replacing entire ballcock assembly. Bud went to three different places to find the correct assembly for my toilet. They made sure there was no leaking and toilet not running before leaving. Very professional and friendly."

"We had serious leaks going through to the dining room ceiling below the bathroom so the work needed to start quickly. We had mold damage in the floor and walls. Dave gave us an excellent description of the problem and what needed to be done, a reasonable quote, and started the work in a few days. The bathroom was stripped to the studs, the floor and walls replaced with mold resistant drywall after mold treatment to the underlying studs, new tile put on the floor and walls around the bathtub. All new fixtures were installed and the bathroom painted. Throughout, the work was only delayed by the shipment of new cabinets. Dave had some excellent ideas for shelves in the shower, tiling. This was the first renovation we had ever done and it went faster and better than we expected. We also had the front entryway to our house repaired and tiled-also excellent work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"This was an Angie's List special - 2 hours of handyman labor for $99.00.  We had to supply all parts.  Luckily, I had some left over caulk!!  The gentleman who did the work was proficient in knowledge and experience.  He repaired both areas I asked for (recaulk a shower, and replace a sheet rock tape which had come loose due to the shower above.  I would definitely hire this company again at normal prices!
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