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"Team was very professional and did excellent work. The fence looks great."

"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."

"SBC did a fantastic job building me a new deck and re-paving the patio area underneath. Justin was great in coming out to measure the area and discuss options for both the deck and the patio. Steve's teams did a wonderful job with the work itself. Everything was done exactly as stated and the end product was exactly what I had hoped it would be. The reason for this not being a 5 start review is two-fold. First, all of the work was scheduled at the last minute, with less than 24 hours notice of when the teams would be out to deliver materials or do the work. Luckily this didn't end up being an issue, but it could be difficult if you're trying to schedule explicitly around the project. Second is the difficulty in getting the final piece of work completed, for installing an exterior electric outlet. It took an extra month after the completion of all other work to get that done. If electrical work is required, I'd recommend contracting that externally to SBC."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Luckily they were available the next day and they did an excellent and professional job and also shared with me what they were doing and what had caused my problem."

"They did a really nice job. I would definitely recommend them. They put in new walkways. Part of which had to be leveled off they were very good. Explain everything to me."

"I was impressed by the results that the team that build our new deck (John K., Teo, Fernando, and Lester) produced. They accurately followed the agreed upon design, adapting professionally as necessary to any surprises they encountered, ultimately designing and building a deck that exceeded my expectations. It's beautiful and sturdy - and construction itself took only 2 days, from start to finish! Our family and neighbors have already complimented it without solicitation, and I won't hesitate to recommend Fence & Deck Connection to my friends, neighborhood, and family as a result of the efforts of the team that I named here!"

"My name is Nana Camara. I needed a deck built in my backyard, so I went online and found Excel. From the start, the communication was excellent. Thomas took care of everything — he was professional, understanding, and really listened to what I wanted. I didn’t have any cash on hand, but Thomas helped me get approved through a bank, which made the whole process smooth and stress-free. He even gave me different options to choose from based on my needs and budget. Now, thanks to Excel and Thomas, I have a beautiful new deck and I’m ready to enjoy the summer! I’m so grateful for how easy they made everything. I highly recommend Excel if you're looking to get a fence or deck done — and definitely ask for Thomas!"

"Gary's work is excellent and both jobs were completed fast. I am hiring him again for another project."