Get matched with top drain pipe installers in Sutton, MA

"Owner came out and explained everything and went above and beyond to make it work for my budget. Highly recommend this company."

"Went well. pumps replaced"

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"Tim was great with communication and efficient with getting the job well done!"

"Bought a heat pump from them 3 years ago. Cooling has never worked in the summer, heating fails twice every year in winter. Even when it works it can't heat the house over 65 degrees. The problem is always the same, a leak in the line they installed. Instead of fixing the leak, they refill the refrigerant every time and charge me a few hundred dollars. Every time I have helpfully told them about the continuing leak issue, but they don't listen. Now that the heat pump is out of warranty they are recommending a $3000 repair of the problem they should have fixed three years ago."

"Poor quality work caused sewage leak in basement. Ryan Plumbing installed all new plumbing for a new 2nd bathroom in our house. 1 year after the project was complete the newly installed PVC pipe for the waste line fell out of an elbow joint and dumped waste into our basement. I called Jeff Ryan to repair it because I was hoping he would take ownership of his work. We talked about why it happened and he said that the overlap of the pipe within the elbow joint had only been half of what was needed (0.75 inch vs 1.5 inch). He apologized and did not charge for the repair. However, a couple of days later when I asked Jeff to pay for the $1,600 cleanup cost, he fabricated a new story about the problem being caused by a clog and not his quality of work."

"From the minute that I first emailed Chris Hansen to the time that the project was complete he was prompt and courteous. He was responsive to my questions and he was amazingly reliable when answering my emails. I would highly recommend him."

"We received an initial quote from Harris & Co. based on a recommendation from a coworker to replace a backyard deck with a stone patio. I received three quotes from various contractors. Harris's quote was the most expensive but I went with Joshua Harris's company anyway for the following reasons: * Joshua had a complete treatment that included landscaping (which ultimately I did not do), pavers, lowering of the ground, demolition, fire pit, and seating wall. * They were responsive, using text and email and replying promptly. * Joshua Harris had a better vision for the project than I did! He envisioned a wall, lighting, making the patio extremely large (due to the limited space in the backyard, he thought that leaving a bit of grass would be pretty pointless). Ultimately, it was the completeness of the vision that drew me to use his service. Since he does landscaping, lighting, and tons of stuff, Joshua will give you a pretty complete treatment. This costs you. I think that you get what you pay for, but it's something to keep in mind. If you have a budget, keep your discipline and see what aspects that you can go without! That all said, we went all out for this project and added a long wall, accent pavers, a large fire pit, and lighting. This was an extremely expensive project for us, but it's been worth it as the end result is rather beautiful and makes the space much more usable. Before, we wouldn't even leave out the back door because the deck was so small and the yard was so dreary, but the large 28' stone patio makes the space inviting and easy to walk across, even when we're not entertaining. As for the work, I was impressed by the amount of communication that was provided. They contacted me almost every day to let me know if they were going to arrive to work and informed me if circumstances (usually rain, sometimes illness) affected the schedule. Joshua was overall very professional. There were occasionally circumstances though that affected what could be done at any point - for example a certain model of lamp I requested wasn't available, so I had to get a different one; in another case one of the bulbs burned out and I had to reach out to get it replaced. The final thing is that Joshua follows through. The mulch for the back was delayed due to an inventory issue and I hadn't heard from him after the work for a number of weeks, but then he called me when the items came back in and scheduled the follow-up. The point is: if you need something from him, don't be afraid to reach out. The work was quite costly but I think that you get what you pay for and when you go with Harris & Co., you get a lot."

"Great responsiveness and service!"