Get matched with top computer repair technicians in Stow, MA

"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"The team at MASS IT had someone on-site for me the same day I called. They took less than a week on an issue that initially appeared to need about double that time. I was routinely impressed by their responsiveness and professionalism. I highly recommend them for anyone seeking help with complex computer repair or assembly."

We are a one stop technology shop, specializing in Cyber Security and Information Technology Consulting Services. We setup, troubleshoot and upgrade your home or office networks, including WiFi. If you need assistance with IT and Security Compliance frameworks (NIST, CIS, ISO 27001, ITAR, etc), we can assist with the documentation and process to become compliant. We can install surveillance systems for your home or business, specifically with Lorex Technologies. Smart Home? IoT? Home Theater Systems? Custom Gaming Computer builds? All YES, we do that. It doesn't stop there, we also do 3D Printing Services (including 3D design and engineering), Laser Engraving and Wood Working/Carpentry projects. All services are warranted, and if we don't solve your issue, you don't pay. We are an hourly business model, pay as you need our services. No monthly contract is required. We look forward to serving YOU and strive for your satisfaction.

I take pride in honest pricing, clear communication, and treating every customer’s device with care—because I know how important your computer is for work, school, and everyday life.\n\nIf you’re looking for friendly, dependable computer repair, I’m here to help.

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job\n\n

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs.
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"Diagnosed and repaired the computer for an elderly client. Simplified the log-in interface. Came to his house. Very responsive and hard working. Quick turnaround. Kaarin"

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Purchased services through a Big Deal to go over some items on my computers/devices that were evading me (syncing pictures between desktop/Mac laptop/iPad, etc.).  The actual service provided was fine, getting to that point was a challenge.  I had set up an appt. for a specific day/time, and arranged for time off from work to accomplish this.  20 minutes after our scheduled appointment time I had no service person and no phone call, so I contacted the company.  I did get hold of a live person easily, and after a brief hold was informed that the person who was scheduled to come to my house had called in sick, but left the "I'm sick" message on someone's voicemail who had not picked it up.  I did reschedule the visit some months later, but received a call about 1/2 hour prior to our scheduled time to inform me that the person who was to come to my house (different person than the first time) could not make it, but they could send someone who was further away who would take an additional 1-2 hours to arrive.  I had them come anyway, but it did throw my day off.  The individual who came was courteous, professional and knowledgeable, and the folks at the corporate office were courteous and apologetic, but it was so problematic actually getting the appointment to take place that I don't think I would try again."

"Chip was on time for my appointment and he was very professional.  He explained things very well and each problem or concern that I had he addressed.  At the end of the repair service prior to ending the call, Chip went back over my list of concerns to make sure that each matter was addressed and repaired. The result is that I have a faster running computer and I have updates that are now being properly installed.  I WILL be using this company to work on my other computers!
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