Get matched with top chimney sweeps in Rochester, MA

"Absolutely terrible experience with this company — completely unprofessional, rude, and a total scam. I paid $1,200 for a chimney cleaning and repointing, and the work cracked in less than a week. The job was sloppy, uneven, and poorly done, showing no attention to detail. To make matters worse, one of the workers even quoted us for an additional $5800 job that was illegal, practically impossible, and no plan to pull a permit. When I spoke with the owner, Dave, he cussed me out instead of taking responsibility. His office staff, Larry and Maureen, have ignored my messages for over a week and even tried to excuse his behavior by blaming their “delinquent custodian.” This company clearly has no professionalism, accountability, or integrity."

"They did a fantastic job."

"They showed up on time. Quickly assessed the issues. Was very detailed and explained what needed to be done. Only issue was it started to rain and they had to get different cement for the chimney. That was not their fault. Just circumstances. "

"I heat my house with a wood stove and the coldest day in February, I saw my single wall pipe was rusty and sparks flying through these tiny holes. My previous chimney guy did not suggest double wall piping, I did not even know if was available. The owner ( I love supporting family owned businesses) Dan and his Dad showed up within hours. I was so grateful they showed up that day. They did a complete inspection to assure I was safe. They made recommendations on how to keep the stove safe, they ordered a stainless steel vent to prevent air going up the chimney. They put in a temporary steel pipe to get so I could light fires and ordered custom a duravent double wall piping. Ryan, what a great employee, really put me at ease. He showed a couple days later with custom parts He installed the stainless steel vent, and the double wall pipe. Before he left he started a fire so I felt safe. Both visits they rolled down a paper carpet they brought as to leave no trails, they even wore booties. I highly recommend Advanced Chimney. I am so glad to have found a chimney company I can trust. Thank you Dan, "Dad" and Ryan."

"Air Duct Crew did a great job and I REALLY appreciated the guys that showed up to do the job. Very nice and professional, had no concerns about them at all."

"After Lowe's came to clean the dyer vents at my condo building, my dryer was no longer venting. I contacted them and initially they said they would send someone to check the vent. They then called back and said my vent was never clean because it was disconnected and they could not help me. This was strange because the dryer was working fine before they came. Also, in my trash there was foil tape that you would wrap around the vent. This made me think that they did try to clean the vent despite saying they did nothing. I contacted my management company who said there were never any previous issues with my vent. I called Lowe's back and told them this and they still insisted that they never touched it but would check with the technician. I looked into it my self and found that in the section of the vent between the dryer and the ceiling there was a mass of lint the size of a small animal (see the picture). It was so large that moisture from the dryer had also built up and flooded the bottom of the vent hose. The building manager was then able to clear another mass of lint from the section of the vent in the ceiling and the dryer then started venting to the outside. It was never disconnected like Lowe's said. It seems they started cleaning it and just jammed the dust all the way back to the dryer. Why they didn't finish removing it is a mystery. If they ever service my building again, I will refuse."