Get matched with top arborists in Plymouth, MA

"Paul and his team were amazing from start to finish! I hired him for some tree work as well as some lawn repair. When he showed up for a quote, he walked around the yard and educated me at the same time as making recommendations. He told me about the types of trees, which branches he would remove, and the exact reason why. He told me about the various options for seeding and composting and the benefits of each. When they actually came to do the work, they went above and beyond. While pruning, they had some extra manpower and asked if I would like all of the hedges and bushes cleaned up at the same time. When they did the lawn, there was some extra compost so they expanded the area that was originally discussed. The price was completely reasonable and everything turned out just as expected if not better. I highly recommend their services and I will definitely hire again in the future."

"Worst experience working with a contractor we have ever had. Lack of communication was astounding. Reached out to start the project on our tiny front lawn in June/July. Didn't start planting until mid October. Was told there were 5 jobs in front of ours. Ignored photos of exactly what we wanted. Finish product is passable at best. Would not recommend."

"No complaints on anything. I continue to use this company for spring/fall prep and updates to my system"

"You can't get better than Wally in terms of quality, professionalism, and consistency. He removed all the sand in our yard, filled it with loam, spread seed, and built a brand new stone patio. He took the time to explain everything to us and ways to improve the project, but NOT for the cost. He helped us save money every step of the way. For example, he showed us where water was pooling and how it needed to be diverted away from the patio, which he did for no extra cost! He showed up every day, all day, until the tasks were done and beyond perfect. You can’t believe the time, effort, and care he puts into these projects. He genuinely cared that we were happy and cares about his reputation. This care is evident in the quality of his completed projects. He’s also just super nice and a pleasure to work with!"

"Very responsive, arrived day after phone call to review the job and discuss scope of work. We had to repair a large area in our cobblestone off-street parking space after a tree had been removed and the stump ground. Did a beautiful job re-laying cobblestones, and cleaning up perimeter areas and boundaries with flower beds. Crew of 3 worked hard for a day and a half. Very flexible as our ideas about certain details of the job developed as the work went on."

"didn't hire - just chose another contractor from list. can't review someone I didn't hire. should be a 3rd choice wherever necessary here - "N/A" or "didn't hire"."

"The crew did a wonderful job! Everything that Roberto and I discussed that needed to be done was accomplished with expertise. I thought the crew were also very nice."

"The installation crew was very professional, hard working, and completed a beautiful job in 3 days. We are incredibly happy with the overall outcome. However, my issue lies with the business team and their lack of communication and negligence of customer requests. In my email discussing the project details, I said I wanted "the privacy with scalloped picket top in white with gothic caps." I also said that I didn't see latch options for gates, but that I wanted handles. I received the quote quickly after, and didn't catch that the picket top was not included in the quote. I didn't see handles either, but was informed it came with the gates so I didn't question. We spoke with our neighbors and all but one were ok with installation. He refused to allow us to remove his rusted and broken fence, which meant we lost a few feet of our property as we had to move in front of the tree line that bordered his fence on our side. This also meant the installation cost would decrease because they were now only removing one less section of fence (it was confirmed this would be the case if a neighbor refused during the quote process). They confirmed the installation date quickly, but I asked for the updated quote several times over the next week and a half. There were sometimes days between replies and all I got was a few, we'll send it shortly's, and an email confirmation after my fourth request that the cost would be $150 less. Installation went smoothly, until I saw that flat caps were installed instead of the gothic caps I requested. I checked my quote and saw that gothic was listed, and that's when I noticed that the picket top I requested in my details email was missing from the quote. I asked the installation crew and they informed me there was no picket top and that they were told flat caps were needed. I then noticed that there were no handles on the gates. At this point I was fed up with the office because of the horrible communication from them I'd already experienced, and called the quote guy. He picked up right away and informed me that handles were not included (which is not was I was told, nor did he bother to mention when I specifically requested them in my original email). He said that they could, however, put them on without issue and that he would personally inspect in the morning at 9. The next day he showed an hour and a half late for our appointment (for an emergency I was told, but it's yet another point where there wasn't any communication informing me of that until I called him). Upon our discussion, he said someone would come by Thursday to add the missing handles and to fix a post placement. I informed him I was happy with the look of the fence and that we could keep the caps and the scalloped only with no picket, but the point was that what I originally requested was ignored. Imagine if I'd been a customer who wasn't happier with what was installed vs. what I'd chosen? It would have been an absolute nightmare to fix, especially with the communication issues I'd already been having. He played if off that it was fate that this particular fence happened to be in stock because now they were several weeks out for other fence styles. Not the point, but I let it go. Thursday came and I received no confirmation as to a time someone would come. I called the twice, then finally got a response saying someone would come at noon. Noon came, then an hour and a half later I called to get an update. No response. I called a few more times over the next few hours (I did leave a voicemail as well). Still no response. After 5 hours I sent an email stating I would escalate the situation if the lack of communication continued, and that I STILL hadn't received a document with the new pricing. Within a few minutes someone responded that they'd be there at 6:30 and hoped I understood that the rain is what held them up. I understood how the rain could delay the installation crew, but do not understand how the rain excuses the people at the office who are indoors. They could have provided an updated ETA, but didn't until I threatened escalation. Because of their quick response after I'd done that, this tells me that they'd been seeing my calls and just ignoring them. The crew came at 6:30 and added the handles and fixed the post. I inspected and thanked the crew and the job was completed. Again, this review has NOTHING to do with the installation crew and the work they did. We've gotten so many compliments from neighbors on it and we love it. It has everything to do with the unprofessionalism of the office staff. So if you hire, be prepared for that."

"Great crew and work performed in my yard for tree work and pruning. Hired twice in one year. Very fair price. Jobs done in few hours each. Would hire only Angel for my tree and pruning project from now on."