Horrible ... Should have fired him after the first day. He had all the tiles laid out without any spacers and the layout was crooked. It was out of straight almost an inch in just 3 feet. At the end of the first day he dumped his 5 gallon pail of tile residue down our toilet (which is...

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TRUSTED BY PEPPERELL, MA HOMEOWNERS
4.4
Average homeowner rating776
Verified toilet services reviews
Verified Reviews for Toilet Service pros in Pepperell, MA
Last update on October 12, 2025
- Lynn C.
- Albert W.
It went perfectly. Pete was finished with his clients for the day, but stopped by on his way home, fitting me in a day early. Great guy. He and his son work together; this is a family owned and run business, and even through Pete is a Master Plumber using the latest techniques, when you...
- Taya D.
I called first thing in the morning, and they came over within 30 minutes to address leak from toilet. The toilet was fixed and while they were here, they also fixed a burner on my propane stovetop. They were quick and courteous. I used them once before and they were just as quick and...
- James L.
John was on time and thorough. He noticed the toilet issue while fixing the shower leak and asked if we wanted that done also. I will use them again in the future.
- Richard R.
When our guest reported several drains and toilets clogging on a Friday morning, this was a matter of concern, I called Ratta and immediately left from work to get home. When I got to the house, Fred from Ratta was already there. He had come immediately, checked out the situation, and...
- Elizabeth M.
The initial process went as expected. They were professional and gave us the best quote out of several companies. Had a few issues during remodel with the contractors but as soon as I contacted the foreman it was immediately corrected. I was very happy with the results until about a month...
- Sofia O.
The price was more than reasonable - comparing to other cleaners who would clean my house for price ranging between $170-$250 - so $100/cleaning seemed a perfect deal. However, for the services I received (or to be exact - not received) even that price was too much (hence C and not A for the...
Find Toilet pros in Pepperell

All Drain Services, Inc.
All Drain Services, Inc.
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Joe from All Drain Services stopped by today and unclogged a drain pipe for me in the bathroom."
Wojciech G on July 2025
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Joe from All Drain Services stopped by today and unclogged a drain pipe for me in the bathroom."
Wojciech G on July 2025

BBS General Construction Inc
BBS General Construction Inc
BBS General Construction Inc. is a mid-sized construction company proudly owned and operated by members of a big, close-knit, and blessed family. Founded in 2016, BBS stands for “Brother and Big Sister” — a tribute to the bond between founders Ciro Malo and Rosa, who built this company on the values of family, loyalty, and integrity. We specialize in roofing, siding, and gutter services, delivering reliable, high-quality craftsmanship to homeowners and businesses across our community. At BBS, relationships come first. We honor the wisdom that comes with age and experience, and hold a special place in our hearts for elderly customers and veterans. Providing them with respectful, attentive service is part of our mission. We also care deeply about our planet. Whenever possible, we choose environmentally responsible materials and practices to help protect the world we all share. With BBS General Construction Inc., you’re not just hiring a contractor — you’re partnering with a team that treats every customer like family.
"No comment"
Marco P on May 2024
BBS General Construction Inc. is a mid-sized construction company proudly owned and operated by members of a big, close-knit, and blessed family. Founded in 2016, BBS stands for “Brother and Big Sister” — a tribute to the bond between founders Ciro Malo and Rosa, who built this company on the values of family, loyalty, and integrity. We specialize in roofing, siding, and gutter services, delivering reliable, high-quality craftsmanship to homeowners and businesses across our community. At BBS, relationships come first. We honor the wisdom that comes with age and experience, and hold a special place in our hearts for elderly customers and veterans. Providing them with respectful, attentive service is part of our mission. We also care deeply about our planet. Whenever possible, we choose environmentally responsible materials and practices to help protect the world we all share. With BBS General Construction Inc., you’re not just hiring a contractor — you’re partnering with a team that treats every customer like family.
"No comment"
Marco P on May 2024

Heritage Home Service
Heritage Home Service
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024

Rescue Plumbing Services
Rescue Plumbing Services
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024

H2O Care Inc
H2O Care Inc
With offices in Middleton, Stow & Lakeville, Mass. and an additional service depot in Plymouth, Mass., H20 Care, Inc. performs water testing & analysis, specifies and installs equipment with our Master Plumber headed staff. We also have a full service staff to maintain your water filtration and softening systems to optimize their useful life and performance. We can correct any water problem that you are experiencing, including hard water, high levels of iron or manganese, bad odors & taste, and health threats such as radon, arsenic, PFAS or others. We GUARANTEE our work! Our service staff is available and on-call 24/7 and our experience within our industry is unmatched. See our published articles in Water Technology Magazines on regional water quality issues on our website's publications section at www.h2ocare.com. You may also email us at [email protected].
"Very professional and courteous"
Reggie P on August 2025
With offices in Middleton, Stow & Lakeville, Mass. and an additional service depot in Plymouth, Mass., H20 Care, Inc. performs water testing & analysis, specifies and installs equipment with our Master Plumber headed staff. We also have a full service staff to maintain your water filtration and softening systems to optimize their useful life and performance. We can correct any water problem that you are experiencing, including hard water, high levels of iron or manganese, bad odors & taste, and health threats such as radon, arsenic, PFAS or others. We GUARANTEE our work! Our service staff is available and on-call 24/7 and our experience within our industry is unmatched. See our published articles in Water Technology Magazines on regional water quality issues on our website's publications section at www.h2ocare.com. You may also email us at [email protected].
"Very professional and courteous"
Reggie P on August 2025

Master Bath Pros Inc
Master Bath Pros Inc
At Master Bath Pros, we pride ourselves on a decade-long journey of transforming bathrooms into spaces of comfort and elegance. Our team of experienced designers and builders work closely with you to bring your dream bathroom to life, ensuring a seamless process from design to execution. Our commitment to quality and customer satisfaction makes us a trusted name in bathroom remodeling. Master Bath Pros offers a comprehensive suite of bathroom remodeling services. From contemporary makeovers to classic renovations, we specialize in transforming your bathroom to reflect your unique style and meet your functional needs We offer bath & shower remodels, walk-in tubs, 1-day bathroom remodel, and more. Contact us for a quote!
At Master Bath Pros, we pride ourselves on a decade-long journey of transforming bathrooms into spaces of comfort and elegance. Our team of experienced designers and builders work closely with you to bring your dream bathroom to life, ensuring a seamless process from design to execution. Our commitment to quality and customer satisfaction makes us a trusted name in bathroom remodeling. Master Bath Pros offers a comprehensive suite of bathroom remodeling services. From contemporary makeovers to classic renovations, we specialize in transforming your bathroom to reflect your unique style and meet your functional needs We offer bath & shower remodels, walk-in tubs, 1-day bathroom remodel, and more. Contact us for a quote!
Long Home Products
Long Home Products
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."
Debbie B on August 2025
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."
Debbie B on August 2025

Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical
Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024

Sila Heating, Cooling, Plumbing and Electrical
Sila Heating, Cooling, Plumbing and Electrical
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."
Joel R on August 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."
Joel R on August 2025
Ayotte Home Improvements
Ayotte Home Improvements
Ayotte Home Improvements is a fully licensed and insured remodeling/construction company. We offer free estimates and years of experience.Take a look at our website for some of our past projects.
"Bob was great- this was our first renovation as new homeowners and he helped us through the process, answering all of our questions and listening to what we wanted. We absolutely love the end result!"
John A on January 2025
Ayotte Home Improvements is a fully licensed and insured remodeling/construction company. We offer free estimates and years of experience.Take a look at our website for some of our past projects.
"Bob was great- this was our first renovation as new homeowners and he helped us through the process, answering all of our questions and listening to what we wanted. We absolutely love the end result!"
John A on January 2025
The Pepperell, MA homeowners’ guide to toilet services
From average costs to expert advice, get all the answers you need to get your job done.
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