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"This review is hard because I have previously used this business several times over the past few months. However, I’m so profoundly disappointed in the service I received from Super Service Today last week that I feel compelled to share my experience. Two months ago, I told Super Service Today about a basement leak in the utility room. They charged me $180 diagnostic fee but couldn’t identify the source of the leak. I was assured that things looked as if they were in working order (i.e., water heater, piping, and boiler) and that I would get consideration for the $180 diagnostic fee I paid (without getting a diagnosis) if the leak were to recur. Well, the leak recurred in the basement utility room 2 months later. The "consideration" that I was promised went out of the window once they got their initial payment, and I was charged an additional $5000 for the replacement of a new water heater. To make matters worse, their plumber failed to ensure that the tenant’s hot water and heat were functioning after the water heater installation. The tenant understandably complained, so I reported this to Super Service Today. They inform me that their plumber never switched the valves back on, so they sent the same plumber the next day. Since the door was locked and I out of town, I had to pay $200 for a locksmith to unlock the basement. Super Service Today refused to pay for locksmith despite the fact that the need for the locksmith was a direct result of their mistake: leaving the valves off. After the plumbers comes, he then says that there must be an electrical problem with the relay box because the heat and hot water still won’t turn on. Despite the implausibility that the electrical wiring and/or relay box that were perfectly functioning with the bad water heater would suddenly malfunction with the installation of a new water heater, we have an electrician come over the next day for another $450. The electrician tells us the obvious: there is no electrical problem and all the systems are receiving the appropriate signals, that the boiler is hot, and that the issue is clearly plumbing. Additionally, the senior electrician (who has 20 years of HVAC experience) says that the proximate cause is that the plumber introduced an air bubble into the system during the installation of the water heater. I verbally share the summary of the electrical diagnostic information with Super Service Today at 11:43 am Eastern time on Friday, and finally after a second call, the plumber calls me back at 3pm who says he will share it with the office. I don’t get a call back (this is now the 3rd day for my tenant without heat or hot water), so I call back in 1.5 hours, later only to be told that addressing an air bubble in the boiler is out of scope despite the fact that it was introduced during their $5000 water heater installation. Furthermore, because it is now at the end of the day, they would have to charge me an emergency fee of >$150 (for nights/weekends) + $180/hour to diagnose their own incompetence. I passed, put my tenants in a hotel, and hired a trusted plumber who solved the multiple problems in a couple hours. Yes, that’s right, in addition to introducing an air bubble into my previously functioning system, my plumber documented that they erred in the installation of the water heater. It’s no wonder why there was no heat or hot water. I can deal with infrequent mistakes, as everyone is human. I can't suffer people who make mistakes and don't own them, blame other people (like the electrician), and want to charge you exorbitant amounts to fix their own blunders. That's unacceptable They were paid to leave everything in good and working order. Instead, they left me in a lurch, with large out of pocket costs, and very unhappy."

"Went well. pumps replaced"

"C2G was excellent during the entire process. they had a quote to my in less than 24 hours and promptly answered my questions when I called them. Once I selected them they were able to schedule the job just a few days out and I could not have been more satisfied with the outcome. The two workers who did the job were knowledgeable and respectful. In over 20 years of home ownership I would have to say this was the best experience I ever had with a home contractor."

"We hired Prime Construction to update our outdoor space, including placing new stepping stones, redoing the pavers, and rebuilding the stairs leading to our pool area. Nick and Mike were professional, punctual, and paid great attention to detail throughout the project. The stepping stones were placed evenly and with care, blending perfectly into the landscape. The pavers now look clean, level, and well-aligned, greatly improving the look and safety of the area. The rebuilt stairs are sturdy and beautifully finished, making the walk to the pool much more enjoyable. We’re very pleased with the results and would highly recommend them for any outdoor construction work! Thank you Prime Construction!"

"Marc was fantastic. Wildly professional at all stages of the project. Provided an awesome consultation for our first visit, presented a fair and thorough proposal, was able to begin work in a realistic time frame. When he got here he did great work. Really surprised me with how much he transformed our back yard and side yard. and made some on the fly decisions to help the project as well Would recommend to anyone asking for good contractors."

"Scotty has completed several projects at our house - from pipe repair to installing appliances. Each time he is always very knowledgeable, and professional. All of our projects/ repairs have turned out great!"

"They are on time from the start until the end."

"Curtice and his brother were simply excellent. Echo quoted the job and did it the next day, speak about timely !! They were very professional and performed quality work with grading and soil preparation. I'm a very pleased customer and would recommend them to anyone needing excavation. Their pricing is very reasonable."