Get matched with top fencing pros in East Dennis, MA

"It was fantastic. They did a great job, they did the work timely, I was really happy with the work that they did and their prices was fair."

"July 2023 hired company to replace the roof. I noticed that vinyl in areas along the roof edges where it meets the roof was missing or displaced. I suspect because of movements during the roof replacement, that they were not securely fasten after the roof replacement. I did not have this problem before. Contacted LONG HOME PRODUCTS by email and telephone calls several times without any positive response to address my concerns. I was told that the product and workmanship would be professionally completed and guaranteed for 30+ years. I was assured that I would not have any immediate issues with my roof. THIS HAS NOT BEEN MY EXPERIENCE. December of 2024, after heavy rains and winds I found several displaced roof shingles from my new roof on my lawn. I again contacted the company with photos as evidence. In January 2025 I had my roof inspected and was horrified by the video images I received. There was image of a significant area of the roof where the roof shingles/covering were missing and clearly was not nailed down and installed correctly. A large area was exposed. (video evidence available). I AM STILL WAITING FOR LONG HOME PRODUCTS TO ADDRESS THESE ISSUES despite promises to return to residence. Unprofessional, workmanship of roof installation by LONG HOME PRODUCTS. I have serious reservations that they can deliver professional roof installation after what I have seen and experienced! I am still waiting. Customer service is poor. Website does not provide for ability to access a company representative that can address issues or follow up with consumers. Focus is on sales. This might be deliberate. No support after project really. Focus only on finance only and not customer satisfaction and well being. Consumers should make sure they complete a LONG research before considering this company as "things are not always what they seem." It is frustrating and I am continuing to pay on a loan for services I did not receive!"

"Spring clean-up was good. Some branches of a ground cover evergreen were broke & sheered(discovered later that spring). The estimate included debris removal, but that was lost in translation, never got done. Our yard is a 3rd of an acre including the house's foundation, yet it took 8 yds of mulch. Well, that's what we were charged, anyway. Word to the wise, always insist on a bill with your name on it from the wholesaler supplying the mulch to make sure you're getting what you pay for! Especially, if it's being dispensed from the back of a truck! We used to order 3 yds. of mulch and have it delivered. So, I know what 3 yrds of mulch can cover. We would then distribute the mulch throughout the yard. It seemed to be sufficient. So, when you find yourself weeding beds when you paid for a lot of mulch you've got to wonder, did I really get 8 yds of mulch? In my opinion, I don't think so. We also had a couple of trees cut down to the ground with the understanding they would come back(when it was less busy) to plant a tree in the void created. Haven't heard from them since. I guess they don't always return to the scene. Kiril, you said you'd call me in June/July to plant that tree, Remember? Updated 8/7/2019: rebuttal to provider's response Review Text: We discussed the pile of brush during your initial visit and it was supposed to be part of your estimate. When you finished the original job, the pile of brush was still there. I pointed that out to you and at that time you said that would be a separate charge. I let it go. Did you include the 2 yds of mulch you claimed you had in your truck from a previous job? Your paperwork doesn't prove anything! If there was 3" to 4" of mulch in the beds, there would be no weeds. Not with 5 yds. or 8 yds. on less than a 3rd of an acre. You called me a couple of weeks ahead of your scheduled appt. to say you had a day free and wanted to do the mulch. I should have realized something was up. No, I'm not changing my review, because in my opinion I did not get what I paid for."