Get matched with top patio pros in Chester, MA

"Great job! Chris, Pat and Mike could not have been more accommodating and pleasant to work with. Chris initially discussed the work with me and made some suggestions to create the privacy screen I was looking for. He recommended bringing in some loam to build up the ground height so the trees would sit taller. These were 8’ trees with massive root balls. There is very limited access to my yard and, to add to the challenge of getting the trees in place, they needed to navigate through my many existing plantings. They took great care to protect everything, and not a single plant was disturbed. The trees are beautiful, lush and healthy plants, which Chris made it a point to hand pick at the nursery. They mulched the area, did an initial watering and even set up my soaker hose. This was not easy work and we had some oppressive heat, but the guys took it in stride and worked hard for a beautiful finished product."

"He did excellent job and he's very good."

"Great, I used something unconventional for pavers and they worked with me and created exactly what I wanted. I had a lot of the work done: dug, prepped and materials already onsite. However I just ran out of steam. George and his team were willing to help me finish the job, make sure everything was pitched properly and level. It only took about a day but their expertise got things done a lot faster than I could have on my own."

"Great, The crew arrived on time. They were very professional and explained what they were doing and why. There was absolutely no trace of soot anywhere when they were finished. They even provided a no hassell estimate a repaired they recommended we have done in the near future. I will definitely use them again and also refer them to anyone in search of a great company to do business with."

"The maintenance work needed was completed as requested and done professionally. Great care was put into the work that easily exceeded my expectations. I will be requesting regularly scheduled maintenance to ensure and know it will be done the right way."

"patio and walkway stamped concrete"

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."