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"It cost quite a bit more than expected, and not worth it for the price of the fridge."

"RCC Air lacks diligence, competence, honesty, and integrity. RCC Air was hired to specify, design, and install an HVAC system for our home. They failed on every front. Specify: RCC Air was unable to provide their Manual-J (standard load requirement document). They specced a system that was far too large for our house and ultimately caused short cycling, lack of proper dehumidification, and excessive electricity usage. Design: RCC Air admitted to not using the manufacturer's (Mitsubishi) design software to map the system. The Mitsubishi assessor noted that multiple components should not have been connected as they were. Install: RCC Air butchered installation. Cassettes not airsealed in unconditioned spaces. Missing components. Condensate lines not hooked up or leaking into walls. Lower quality / less expensive models installed versus what was specified in proposal, without owner's knowledge or consent. RCC was given 6 months to fix these issues, but was unable to do within this time horizon. All documentation (emails with RCC Air, photographs, videos, etc.) will be publicly available shortly."

"We ordered two propane stoves and were going to have them install them. But after getting a general note about going out of business got nothing in specific on our deposits or service we were expecting. I responded to this general email and got a response from Kyle saying get off my high horse and be patient. His wife Heidi did provide one of the stoves but we never got the other one. We are out the deposit of $1700 with no alternative to get a stove or get my money back on the deposit. As far as I am concerned they stole that money and are crooks. This guy Kyle was full of himself giving me a lecture via email about his high moral ethics in business and how he was a man of honor and good character. As as far as I am concerned he is full of s*** and now Sin Cal is permanently closed with no recourse to get my money back. I have hired a lawyer and will pursue legal means to get restitution or at the very least cost them money. This guy has other businesses and if you see him associated with any contractor or contracting businesses pull clear this guy is a crook."

"You really only know how good a person or company is when something doesn't go as planned. This is one of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors."

"Went really well! Tom cares about delivering 1st class service and quality renovation and pays attention to detail to ensure the job is done right. Would hire again. Thanks again to Tom and his team."

"Very very bad! This contractor was the worst I have ever worked with. He was dishonest, lied many times, was uncooperative and unprofessional. I would never trust him in my home. The state inspector refused to approve his shoddy corner-cutting “work” and he became irate. Then he harassed me and defaced items on my property. Stay away. Stay far away."

"I had several email exchanges with Megan who was very helpful getting me ballpark figures for repair. In the end, we decided not to go ahead with the project as we are selling the house."