Bright Appliance New & Used
About us
At Bright Appliance New & Used in Acton, Massachusetts, we offer complete appliance repair services and sell refurbished appliances. We are owner operated and completely licensed. Our professional services come with positive reviews and recommendations. For more than 35 years we have been providing high-quality service with a personal touch. With a mechanical background and two degrees from refrigeration technical schools, we promise to get the job done right and exceed your expectations each and every time.
Business highlights
Services we offer
Appliance repair & sales.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 11% | ||
| 0% | ||
| 4% | ||
| 4% |
As this occurred so close to the holidays, I nearly forgot to enter a review. Rectifying that now...
Both my microwave and my oven experienced failures in the two weeks before Christmas. I decided to try a new local appliance repair place instead of a more "corporate" Sears' service and called Peter at Bright Appliance. He fit me into his schedule and came to diagnose both issues. Parts were needed to fix both appliances and were replaced (1 part for the microwave and 2 parts for the stove, which is why the price might seem higher than expected). Both appliances were repaired before Christmas.
Now, I would expect an appliance repair person to know how to do this, so I wasn't surprised that he got it right. What surprised me was the above-and-beyond quality of my experience with Peter. First, I work nearly an hour from my home, so Peter worked with me to find times that worked for us both and always arrived when he said he would. This kept me from having to get permission to work from home in the busy time before the holidays and was a huge convenience to me. And he did this close to the holidays when things are so very hectic for him as well. He was also very candid in his appraisal of whether it made more sense to repair or replace (he suggested repair due to the cost of the appliances). He was honest and fair. And I felt comfortable having him in my home. Finally, he went the extra mile of explaining to me how I could make better use of my oven's convection capabilities, which I would never have expected, but it made a world of difference to me and has changed my baking.
I would highly recommend Bright Appliance to anyone looking for a reliable, human service interaction and would hire Peter again in a heartbeat.
We have a 25 year old sub zero that annually gave us trouble whenever it got really hot outside.
Pete saved us from having to replace this costly appliance for years.
Pete has also repaired our washing machine over the years.
He is always prompt, courteous, and efficient in his work. He quickly schedules appointments, often the same day.
I have shared his name with many friends in town and his is now their go to appliance fix it guy.
Pete is the guy you want to call when you need your appliances fixed!
He contacted other dealers in the area and found one that had what i needed and had them contact me. The fridge was replaced on Monday.
Strongest possible recommendation.
Licensing
State Contractor License Requirements
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