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Recent Pool Installers Reviews in Shreveport

  • ASP - America's Swimming Pool Co. Shreveport
    1.0
    After using another service this Summer, I just was not happy. John came to hear what my concerns were and by that afternoon, my pool looked almost new again. Thank you so much for all you did in just 1 visit. Amazing! ASP - America's Swimming Pool Company of Shreveport (Owner) 10 months ago You’re so welcome Craig. Glad to have you back as a customer! Micki Friday 7 reviews·2 photos a year ago Services: General repairs & maintenance, General construction Positive: Professionalism, Quality, Responsiveness We just had our pool replastered by ASP. We could not be happier. John made sure everything was done right and working properly. Kara was very responsive and communicated with us throughout the process. We have used a couple of … More 1 ASP - America's Swimming Pool Company of Shreveport (Owner) a year ago Thank you so much, Micki & Don. We really enjoyed working with ya’ll to make it happen!! Jetta Anderson 2 reviews·2 photos 2 years ago I cannot say enough good words about our experience with ASP!!! I would and do HIGHLY recommend this company to anyone that needs a new pool or their existing pool a facelift!! We waited for 2 1/2 MONTHS on a company in TEXARKANA, TX, where … More 2 ASP - America's Swimming Pool Company of Shreveport (Owner) 2 years ago Thank you MrsJetta! All Inside By owner All Add a photo From ASP - America's Swimming Pool Company of Shreveport "ASP – America’s Swimming Pool Company, has specialized in pool maintenance, pool equipment repair, and pool renovations since 2001. With hundreds of locations served across the United States, our experienced pool service professionals can help you!... More Sharing @ASPShreveport Josh Knight 1 review·6 photos 46 minutes ago NEW Service: Swimming pool resurfacing Critical: Professionalism, Punctuality, Quality, Responsiveness Terrible company. I found the GM to be extremely rude and unprofessional, refusing to accept responsibility for her own actions and those of her staff. Inconsiderate of my time and unable to communicate even basic information. Some examples: 1. Left my pool area full of trash, debris and open containers of toxic chemicals on a Friday afternoon. When challenged, she responded that her team would be there Monday to clean it up. As I wasn't willing to risk my children or dog dying, I performed the cleanup. 2. Refused to communicate construction plan, leading to multiple instances of staff showing up at my door at inconvenient hours demanding that I move cars from my driveway, coming into my yard unannounced, etc. 3. Parked a trailer in my driveway over the weekend, completely unused, blocking both my garage and the entrance to my porch. Trailer was locked and not used until the following Tuesday. 4. Did not fulfill promise to open the pool with salt, merely sending instructions. Salt meter they installed does not appear to be working. I will find another company to investigate. 5. Skimmers do not appear to be working properly after resurfacing. Originally, ASP told me the skimmers needed to be replaced. Now they say that the skimmers are fine, although I am seeing issues. Will find another company to investigate. 7. Killed a large patch of grass on my lawn, presumably with a chemical spill. Did not notify me, and I cannot get grass to grow in that spot (in my front yard)
    Josh K.
  • St. Croix Custom Pools
    5.0
    The entire process has been so easy and fun ! Leslie has a true talent for designing the space. Mark was great about keeping us up to date on progress and what to expect in the next steps. The workmanship and professionalism they exhibit are first class. We are so fortunate to have found St Croix custom pools to construct our backyard retreat
    Bernadette M.
  • Jeff's Complete Pool Service
    2.0
    The biggest problem with the whole job was that Jeff didn't keep an eye on his contractors. He essentially subcontracted all of the work, as many pool contractors do. As Jeff's office was about 40 miles from the job site, he wasn't really around too much to keep an eye on them and ensure they were doing the job according to the plans. Due to a language barrier, I had a difficult time communicating with his subcontractors, who ran a length of electrical wire incorrectly. The wire was supposed to end up behind the pool house, but instead stopped under the middle of the pool house. After trying and trying to get Jeff to fix it, I ultimately gave up and dug it out from underneath the sidewalk it was hidden under and fixed it myself. Truth be told, most of the work was great, however much of it was not. In some of the stone work, they mortared where they should have instead used an expansion joint, which will ultimately lead to cracking. They also had to re-pour about 25% of the pool deck, where the rebar was actually laying below the concrete, as opposed to within the concrete. He also became unresponsive after he received payment for the job, forcing me to fix the electrical wiring issue myself
    marcus w.

Last update on June 28, 2022

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swimming pool companies in Shreveport

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