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Recent Garage Doors Reviews in Shreveport

• Twin City Overhead Door Co

  5.0

  Called Twin Cities. The man that answered the phone was at some location where there was a lot of noise, so it was kind of difficult to communicate, but managed. When I explained what my garage door was doing, he knew immediately what the problem probably was. He took my number & address and said that he would have his son come by- I believe he said the next day- (don't think it was the same day). Waited a good portion of the day and finally called in the afternoon to see if he was still coming. He said his son would stop by on his way on his way home. The son, his young son, & another man finally came by at around 5:30 or 6 . Quickly got to work on the garage door, didn't waste a minute. Saw very quickly what the problem was. There was a part that was broken and needed to be replaced. While he was doing that, the other guy showed me the broken part and explained to me what it was. Once he had it all together, I paid him and he got in his truck to leave. When I hit the remote to put the door down it made a loud noise going down, so I stopped it & got his attention before he pulled out of the driveway. He came back and checked it out. The tension or something needed tightening. Once he did that, tried the door again and saw all was well, he then left. It has worked fine since the repair. I would have liked to have had an idea of when he would be coming- at least if it would be in the morning or afternoon instead of waiting not knowing what part of the day he would come. But I would call them again. I thought the price was reasonable, they were nice, and knew their business

  Jill M.
• Twin City Overhead Door Co

  5.0

  Due to an incident with a trailer hitch, our garage door was badly bent and we assumed we would need a new door. We had never been very happy with the existing door--it was extremely noisy, slow to open, and had no windows. It also didn't reverse as quickly as it should have, which is partly why it was damaged so badly. I did have to call the Bossier number to get a response (I tried the Shreveport number that was listed in the yellow pages first). But once I reached them, Twin Cities made an appointment with us quickly and showed up when they said they would. They took only a few minutes to let me know they could repair the door rather than replace it, including a new panel with windows, and still save us several hundred dollars. I was a little hesitant but they assured me it would be as good as new--if we weren't happy with the repairs, they would replace the door without any extra charge for the additional labor. I agreed and they said they would be back the next day with the parts. Again, Twin Cities showed up as promised and quickly had the door fully repaired. They also installed a manual lock for even less than the estimate. Much to my surprise, they didn't fix the door as good as new--they fixed it better than new! There is no change in appearance--you would never know by looking at it that several panels were replaced. The door now works beautifully--smoothly and so quiet I had to open my car window to hear it at all. They even rewired the button in the garage so it would light up (it hadn't been installed properly) at no extra charge. I was very impressed with their knowledge, skill and speed as well as reliability. I highly recommend this company

  Cathy A.
• Twin City Overhead Door Co

  5.0

  It was cold and raining and windy. He was here in the neighborhood on another call. He got here I think about 8:30 or quarter to nine and he didn’t leave till about ten and my door works perfectly. He was a very polite young man and was very professional. His name is Steven. I would use him in a heartbeat

  Donna F.
• Twin City Overhead Door Co

  5.0

  Derrick was very pleasant and capable. He showed me what he was doing to repair or maintain the doors, especially items I had not noticed, prior to doing the work. I will use Twin City again and recommend Derrick's service without reservation.

  John R.
• Twin City Overhead Door Co

  5.0

  I had gotten someone else to look at the garage door opener and they were unable to repair it and thought we may have to get a new one installed. I called Twin City and Derrick came out that same day and repaired the door. He was running late and I was not at home when he was able to come out, so he called and I told him to go ahead to the house and see what he thought. He called to let me know what was wrong and that he could fix it. I approved for him to do so. He called again to let me know he had completed the job. Then, he DROVE to where I was eating dinner to collect payment and deliver my receipt. Excellent service and Derrick went above and beyond to make things convenient for me. I will definitely use Twin City Overhead Door for any future needs

  Allyson H.
• Action Garage Doors

  5.0

  Serviceman arrived as scheduled, performed inspection and lubricated door, programmed remotes. Have used these folks for years without problem.

  Dana S.
• Twin City Overhead Door Co

  5.0

  Not much to say, except they fixed the problem without any drama. They are always quick to respond and do a great job.

  Jeremy P.
• Twin City Overhead Door Co

  5.0

  They were very professional and did a great job. A spring had broken on our garage door and they were able to come out the very next day and fix it. Very happy.

  Rick B.
• Twin City Overhead Door Co

  5.0

  I had previously had Overhead Garage Door Co in Shreveport over to repair a broken spring (supposedly). They did a half-assed patch job, charging a good deal of money. Subsequently the door let loose and fell, while my mobility-impaired daughter was closing it, narrowly missing her. She uses a walker to get around, and this could have easily resulted in a fatality or very serious injury. My advise, based on my experience, using Overhead Door Co of Shreveport could be hazardous to your health. On the other hand, Twin City Overhead Door seems to have done an excellent job

  Robert A.
• Twin City Overhead Door Co

  5.0

  They gave me wonderful information over the phone. They told us what not to do to make it hazardous to ourselves to not get it hurt. They went out of their way to provide information and help over the phone. They even offered to come over to the house. They were nice enough to do that, over and above. We talked about two or three times. They were just phenomenal in customer service. They come when they say, have a fair price and do the work perfect and quick

  Kathleen M F.