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"It was great. Devin from Divine Way showed up 10 minutes early for their appointment. I love punctual businesses and their employees. Too many times from other places I've had to wait 15-25 minutes past appointment time without any rhyme or reason for tardiness. Within 15 minutes we had a working toilet again! Devin was courtesy answering our questions about helping to prevent a toilet clogging in the future, and if there's anything we can do for future clogs that aren't major. Much appreciated. Even talked about future plumbing related house improvements."

"Cleaned tank OK, but did not completely clear line from house to tank, still clogging in house. Technician who was sent out was not in good health, struggled to complete the job."

"I liked that I was able to get a quote over the phone for labor of replacing my water heater. I called on the Friday before Christmas, worried no one would have time to fix it before Christmas Day. The technician explained how to choose my new water heater, we purchased it, and David and TJ came to install it just 2 days after my call! I was also thankful because they saved me $200 from the quote I got from another company! Very polite and quality work. I recommend Bertucci."

"Marcellos did an excellent job installing my Walk-in tub. He was very knowledgeable about the product, was available to answer my questions, and was on time. I give his company an A+ rating. Marsha Philips"

"They appear to have completed the plumbing satisfactorily. They did leave greasy prints all over my walls. Thank goodness for 409. I felt I was overcharged a bit. I asked prior to repair an estimate on what it would cost and was told "it's hard to tell." It would have been nice if he could have at least quoted me their hourly rate so I would have an idea. I had the faucet so the price was for labor.
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"D3 drain cleaning came and unclog my kitchen sink every one else said was broken comes to find out it was muck not mud will use D3 drain cleaning for the rest of my life."

"Mike Saia returned our call within 3 minutes after we called on a Saturday morning. He and his son were at our house within an hour. Three hours later we had a new hot water heater and we’re up to code. The service was excellent and very professional. We highly recommend Saia for your plumbing needs. Danny and Judy Nodurft"

"David was able to come out the day after we called (just before Xmas, busy time). He recommended replacing the sink rather than trying to replace busted Grohe hot water cartridge (due to age and cost). So he then came back the next day to install the faucet we went and bought. A few days later we noticed a small leak had developed, so he returned a day later (no cost to us) and resealed to stop the leak. Despite having to drive from Eastbank to Westbank three times and spend 90 mins on labor, the total charge was $142. Totally fair."

"Excellent, I am planning on hiring Charles Steven for other projects as well."

"He comes when I call. He is professional and attentive. If something goes wrong he comes back to fix it. He is a nice Christian person."