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About us
Window World of New Orleans is a family-owned and operated business, and believes home improvement should be a simple, stress-free process. We focus on customer service and product quality, helping homeowners throughout the greater New Orleans area achieve their renovation goals. From replacement windows and replacement doors to premium vinyl siding, all of our products offer superior energy efficiency, endless comfort, and help lower utility bills all year-round. Contact us today to schedule your free in-home estimate!
Business highlights
Family owned & operated
30 years of experience
Services we offer
Replacement Windows (double-hung, sliding, casement, awning, bay, bow, garden, impact resistant & custom), Exterior Doors (entry, sliding patio & french rail) and Vinyl siding.
Amenities
Eco Friendly Accreditations
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 29
Assorted photos uploaded by Window World of New Orleans
Reviews
3.955 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 56% | ||
| 15% | ||
| 5% | ||
| 5% | ||
| 18% |
Filter reviews by service
Showing 1-25 of 55 reviews
Richard H.
Feb 2025
Window Service
Great service and quality. Install was professionally done and crew cleaned and picked up when finished. Everything looked fantastic and made a huge improvement in our Home.
Response from Window World of New Orleans
"Thank you for the great review! We are happy to hear your new windows have made such an improvement to your home! Thank you for your business!"
M C.
Aug 2024
Window Service
Excellent removal and installation. Great job of cleaning up.
Response from Window World of New Orleans
"Thank you for the great review! We appreciate it!"
Elijah S.
Jan 2024
Window Service
They were very professional. They completed the job much quicker than they quoted. The most important thing to me was that their supervisor came back the next day to see how it all was after everything had time to settle.
Response from Window World of New Orleans
"Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with both our product and service. We strive to provide the best possible experience for our customers, and we're happy to hear that we've hit the mark with you. Thank you for choosing Window World of New Orleans!"
Heather S.
Apr 2023
Window Service
The quality of the window is top notch. Installer Fred and Jarvis were very friendly, efficient, and worked in a timely manner. Great quality product and work!
Response from Window World of New Orleans
"Thank you for taking the time to share your feedback with us! We're thrilled to hear that our team impressed you with their punctuality and hard work. Our goal is to always provide top-notch service, and it's great to know that we hit the mark for you. Thank you for choosing Window World of New Orleans!"
Roy T.
Jan 2023
Window Service
Job was performed well and looks great. They even changed their schedule to accommodate an issue we had on the original install date. Very easy to work with.
Response from Window World of New Orleans
"Hi! We appreciate the review very much and are glad to hear you had a good experience."
Jeff B.
Dec 2022
Window Service
Very good service. Showed up early and completed the job before noon. Friendly crew used tarps at every window to catch all of the debris. Completed windows look great!
Response from Window World of New Orleans
"Thank you for the great feedback! We're happy to hear our installers were courteous, clean, and efficient! Enjoy your new windows!"
Joseph B.
Oct 2022
Window Service
The windows are a great product. They look nice, easy to open and close, easy to clean from the inside. They are a very good sound barrier -- my house is much quieter now. I am looking forward to a break on my energy bill, too. The installation was superbly done -- within 3 hours. They send enough people to knock a whole house out in a short amount of time. After ordering the windows, they did take 10 weeks to come in. But the company did let me know to expect this. My one issue with them was that after the installation every pane of every window had noticeable splotches on it. I cleaned one window and the sliding door myself but the spotches were hard to get off and so it took forever. I called the company and they sent out a technician. The splotches turned out to be the glue that is used to seat the panes in the window frames, and they are not sure how it got on the windows. The first technician had to leave after cleaning 6 windows, and the company sent another technician out to finish cleaning the other 9. So the company was responsive and addressed the issue, with friendly and well-organized customer service; it's just someone needs to figure out how the manufacturing process allows the glue to get onto the windows.
Response from Window World of New Orleans
"We are glad to hear you had an overall positive experience with our team! Thank you for the great feedback!"
DAVID B.
Oct 2022
Window Service, Glass and Mirror Service
Terrible they hung my windows crooked and gave me a million excuses why. If you are looking for new windows definitely hire another company and save yourself the hassle of dealing with this unskilled and unprofessional company!
Response from Window World of New Orleans
"We sincerely apologize for the inconveniences you've experienced. Management has been made aware of your situation and will reach out shortly to discuss this further. Thank you."
Mary K.
Sep 2022
Window Service
Very well. They were quick and efficient and cleaned up after themselves.
Response from Window World of New Orleans
"Thank you for this review! We love it when our customers are happy!"
Daniel D.
May 2022
Door Service, Glass and Mirror Service
1st off I should of just sent them away cause door came in with wrong window on it. They said they could order right window and come back and change it. That was stupid on my part but you trust companies like this. It’s been 5 months and same window is in my door. I paid extra for the window I wanted. Call customer service and that ***** is just trained to blow you off. ***** never sent notifications emails nothing cause by now one of them ******** should of called explained something. I want to rip the ******* throat out for lying on every call. But nobody ever contacted me for nothing I needed done. Worst customer service ever. I recommend go with another company than this company. Over priced and no customer service. **** on window world
Response from Window World of New Orleans
"Thank you for bringing this situation to our attention. We are very sorry for the inconveniences you've experienced. Please know we have forwarded your review to our management team, so someone will be in touch soon to make this right. In the meantime, you may call 866-946-3189 to speak with a member of our customer service team with any further questions or concerns. Thank you."
Annette D.
Feb 2022
Window Service, Siding Service + 1 more
Windows went very well. Very pleased with them. The siding not as well. Love the siding. The problem was with the workers. They pulled and broke a pipe close to my house for my sewer system. Also ripped 2 window screens and scratched one of the new windows. I sent pics to show the damage and never heard back from Window World.
Hugh A.
May 2021
Window Service
It went very well. They are a well oiled machine from start to finish.
Response from Window World of New Orleans
"Thank you for the kind words! We love to hear when our customers are happy!"
Annette D.
Mar 2021
Window Service, Glass and Mirror Service
Went very well. The crew had replaced my 6 windows in an hour! Awesome
Response from Window World of New Orleans
"This is great to hear. Thank you for the feedback. Enjoy your new windows!"
Charlotte H.
Mar 2021
Window Service, Glass and Mirror Service
If went great. Our sales associate Jason was friendly and thorough in the initial meeting. The men who installed the windows, were on time, worked fast and did a fabulous job. I would definitely buy windows from Window World again.
Response from Window World of New Orleans
"Thank you! We're glad to hear about your good experience and look forward to serving you again!"
Pam R.
Nov 2020
Window Service
It was great! Everyone was professional and the process was seamless. I would definitely recommend to friends and family.
Response from Window World of New Orleans
"We appreciate your endorsement! Enjoy your new windows, and please let us know if there is anything else we can do for you!"
Gregory H.
Nov 2020
Window Service, Door Service
Starting w/ our sales rep who was very knowledgeable and could answer any questions we had, to the installers who not only were very courteous but did an awsome job removing the old and putting in the new windows. Overall we were very satisfied. For the price that we paid for the quality of the windows we received could not be matched! Thanks again to Window World, our salesperson (Billy) and the installers! Job well done! Greg Hernandez
Response from Window World of New Orleans
"All things we love to hear!! Thank you so much for your business and we know you'll enjoy your new living space for years to come!"
Tracy A.
Oct 2020
Window Service, Door Service
Great. Love them.
Response from Window World of New Orleans
"We appreciate your kind words! Enjoy your windows!"
Jude Q.
Oct 2020
Window Service
Everything was done with professionalism. Billy Howes made our purchase experience very easy. Exactly what he told us would happen did. I will let everyone I come in contact with know our experience.
Response from Window World of New Orleans
"Thank you very much for the kind words! We are so happy to hear you are satisfied with our products and services, and we appreciate your support!"
Andrew B.
Oct 2019
Window Service
These windows are really terrible. I bought a house with them already installed. In the last 10 years over half of them have turned so cloudy you can't see through them. Further many of them leak and there was a gap between the window sills and windows that was allowing water intrusion. A few years ago my neighbor had a window world rep come to his house for a quote for new windows and he pointed to my windows as an example for windows that were installed improperly. Thus i called window world to complain and asked them to come out to investigate. They refused and indicated they would not honor their warranty. Why would anyone want to deal with these people?
Response from Window World of New Orleans
"Hello, and thank you for sharing this with us. Our management has been made aware and would like to request that you give us a call to discuss further. Please dial (225) 706-2100 and ask to speak with Jason Gannon. Again, we thank you for bringing this to our attention and we look forward to speaking with you."
Vicki-Doris B.
Sep 2017
Window Service
Perfectly beautiful done in a professionally & timely manner
Response from Window World of New Orleans
"Thank you for the review! Please let us know if there is anything else we can do for you and thank you for choosing Window World!"
Chris B.
Aug 2017
Window Service
It wasn't so much the quality of the install, it was just they left a bunch of glass all over the driveway and the house and staff, so it was just the installation. The quality was okay. It was the service that was done I guess.
Response from Window World of New Orleans
"Hello, and thank you for your review. We're sorry to hear that our level of punctuality, professionalism, and responsiveness did not meet your level of expectation, but we happily invite you to contact our main office to resolve any remaining concerns that you may have. We thank you for choosing Window World, and we hope you enjoy your new windows!"
George B.
Jul 2017
Window Service
They did a great job.
Response from Window World of New Orleans
"Thank you so much for the review! Please let us know if there is anything else we can do for you, and thank you for choosing Window World!"
Gina W.
Jun 2016
Window Service
unknown
Response from Window World of New Orleans
"Thank you for the review!"
Clint R.
Sep 2015
Window Service
This was one of the worst customer service and value experiences of my life. Horrible situation. Glad the nightmare is over. No recourse against them because my only recourse is disputing the credit card charge. I missed a few days of work waiting for them to not show up multiple times. I wish I had the ability to charge them for my time or back charge them like a GC does to a sub.
Response from Window World of New Orleans
"Thank you for taking the time to share your feedback with us! We're sincerely sorry about the level of service in which you received. Customer satisfaction is our number one goal and we regret to hear that we let you down. We would love for you to speak with our Service Manager, Jason for further assistance. He can be reached at (866) 946-3189. Thank you!"
Homeowner
Aug 2015
Window Service
While the price was very reasonable, the crew that showed up at my house was not. I'd swear that these guys were in some type of competition to see how fast they could install the windows. Glass from my old windows was flying everywhere and the caulk job they did on the exterior of the house looked like a bunch of kids splashed it on. When contractors showed up to do some carpenter work, the first thing they asked me was "who did your windows? They said, "you should call them back to get them to come redo that caulking." I just didn't have it in me to deal with them more. I fixed the caulking myself.
Licensing
Insured
Licensed*
Trade License Number
554285
Trade License Locale
LA
Trade License Authority
Louisiana State Licensing Board for Contractors
Trade License Expiration
09/18/2022
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Window World of New Orleans is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Window World of New Orleans accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Window World of New Orleans does not offer free project estimates.
Yes, Window World of New Orleans offers eco-friendly accreditations.
No, Window World of New Orleans does not offer a senior discount.
No, Window World of New Orleans does not offer emergency services.
Yes, Window World of New Orleans offers warranties.
Window World of New Orleans offers the following services: Replacement Windows (double-hung, sliding, casement, awning, bay, bow, garden, impact resistant & custom), Exterior Doors (entry, sliding patio & french rail) and Vinyl siding.