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"Bruce was super friendly and went the extra mile in helping us get a warranty replacement hot water heater. Rheem wanted to just replace the elements but Bruce took pictures to show them it was more than just faulty elements. He took care of all the communication with Rheem and Home Depot. Thanks to him we got a replacement hot water heater under the warranty. It was installed on time and all the work was done in a professional manner. We will definitely use Drainco for all future needs."

"Great service, easy to work with, and we totally recommend them to anyone who is looking for a water system."

"in 2015, Casey Willie installed a state of the art well system for my home in Covington. We were very satisfied with the solution he created for our home. Last week, Covington experienced a historic flood and the tank for my well was knocked off its foundation and broke away from its connecting pipes. On a Sunday morning, the day the flood waters had receded, I called Casey for support. His truck had been flooded the day before and was barely working. Never the less, he drove with his truck in 2nd gear, from Folsom to my home within a hour. He also brought plumbing materials and was able to put my well system back together and had it operational within a hour. While much of Covington was just digging out from being flooded, I had clear fresh water flowing. Casey beat all possible expectations and his performance was heroic. I was impressed what an effective well man and customer service professional this dude is. Casey is not only a really all around nice guy, he is someone I enthusiastically can recommend."

"in 2015, Casey Willie installed a state of the art well system for my home in Covington. We were very satisfied with the solution he created for our home. Last week, Covington experienced a historic flood and the tank for my well was knocked off its foundation and broke away from its connecting pipes. On a Sunday morning, the day the flood waters had receded, I called Casey for support. His truck had been flooded the day before and was barely working. Never the less, he drove with his truck in 2nd gear, from Folsom to my home within a hour. He also brought plumbing materials and was able to put my well system back together and had it operational within a hour. While much of Covington was just digging out from being flooded, I had clear fresh water flowing. Casey beat all possible expectations and his performance was heroic. I was impressed what an effective well man and customer service professional this dude is. Casey is not only a really all around nice guy, he is someone I enthusiastically can recommend."

"Big A came out to the house and spent time assessing the water to the house and what I needed. He is very personable and knowledgeable and answered all of my questions. They set up the system quickly and left the site clean when they were done. The system works great and NolaWater is an excellent company for installing and maintaining the system."

"I hired Michael to change out tub/shower, toilet and Vanity for my bathroom remodel! He did amazing work. He was professional, responsive and on time! 10/10 recommend. He has also unclogged a sewer line and replaced the hoses on my water heater."

"Norman and Billy came out when they said they would, fixed multiple problems with my tankless water heater, sprayer nozzle, and water line. Saved me money. Then they cleaned up and even fixed my sunroom door. Thanks Norman and Billy!"

"They are replacing my water heater."

"They responded the same day to my inquiry, and came out that day to give me an estimate. I needed hot water NOW, so they started work the next day and completed it the following day. They were considerate and efficient. I will use them again."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."