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Your garbage disposal is not draining because it might have a clog due to food waste, a foreign object, grease, oil, fat, or it may have a broken motor. When water doesn't flush out of the disposal, that's a key sign that your disposal has a clog or needs repair. 

You can pour boiling water down the garbage disposal only when cleaning it. Use hot water to flush baking soda and vinegar down the drain for a quick clean-up. For running food down the disposal, always use cold water.

Garbage disposals can last between 10 and 12 years, so if your unit is pushing its lifespan, it may be a good idea to replace it. If your unit isn’t approaching the 10-year mark, try investigating other parts of the disposal to see if there's an affordable repair on the horizon. For example, rubber has a shorter lifespan than 10 years, connections and hoses loosen over time, and sink flanges can cause leaks that have nothing to do with disposals.

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.