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"The technician was able to quickly diagnose the problem, which turned out to be a clogged condensate drain line. He cleaned the drain plumbing and was able to have the system running smoothly."

"Noticed we were starting to have issues with our septic tank. Gave Thigpen a call and set up an appointment for the next day. They were here on time and completed the job quickly. No trying to talk me into any other services I didn't need, no bs, just straight up honest work. Will definitely hire again when the time comes."

"I recently had the pleasure of working with Prime Plumbing LLC, and the experience was excellent from start to finish. The team was professional, punctual, and extremely knowledgeable. They arrived on time, quickly diagnosed the issue, and explained the problem and the repair process clearly before starting the work. What really stood out was their attention to detail and commitment to doing the job right. The technician worked efficiently, used quality materials, and made sure everything was functioning perfectly before leaving. They also kept the work area clean and were very respectful of the property. It’s not always easy to find contractors who are reliable and honest, but Prime Plumbing LLC exceeded my expectations. Their pricing was fair, the service was outstanding, and the communication throughout the process was great. I would highly recommend Prime Plumbing LLC to anyone looking for dependable, high-quality plumbing services. I will definitely be using them again for any"

"All I can say is wow! I contacted them and within an hour or so they were at my house and on a Saturday no less. They were kind, friendly, knowledgeable and professional. And even when the job ended up being a lot more complex than any of us expected, they refused to leave me in a bind. They are honest and decent people. If I could give them more than five stars I would. You will not regret hiring this team. They’re the best."

"Great experience working with Jacob, listening to the issue, quickly diagnosing and confirming what work needed to be performed to resolve both the clogged drain and leaky piping underneath the sink and explaining the process all along. He promptly cleared the line using the hydro-jet and replaced the galvanized piping with PVC including the install of a new cleanout valve. Afterwards, he cleaned up the work area not leaving a mess which is appreciated. The price was reasonable considering the circumstances and he was very efficient. I will not hesitate to call them again if I have another plumbing issue and would recommend them for plumbing services."

"Anthony arrived promptly at the scheduled appointment time and immediately began to identify where the leak was coming from in the bathroom ceiling. Once he found the problem, he carefully explained what needed to be done to repair the issue and how much it would cost to repair the leak. The price was more than reasonable and he completed the job the same day. I will definitely call KAGS again and would recommend him. He even followed up with me that evening on a question I asked him earlier in the day."

"Everything went well… even added a $100 tip to the bill for excellent workmanship"

"It went great. The technician was very professional. Helped us get the water heater, very helpful throughout the process."

"The crew working for him were ok.  They were polite and showed up but the job took much longer than they anticipated. The painting job was not the best.


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"They are very responsive, prompt and easy to work with. I have no problem recommending their services to anyone."