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Emergency Rooter llc
Excavation - Major Grading or Resloping, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
We are a military owned company, specializing in emergency plumbing, drain cleaning, unclogging septic tanks, and more! OPEN 24/7! We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
Business highlights
Emergency services offered
Veteran owned and operated
5 years of experience
Services we offer
Specializing in emergency plumbing, and more! OPEN 24/7! Don't see your need on our list of services? Give us a call to further discuss your needs! , drain cleaning, drain pipe installation / exterior piping, excavating, sewer cleaning, unclogging septic tanks, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 27% | ||
| 0% | ||
| 9% | ||
| 0% |
Showing 1-11 of 11 reviews
Wallace M.
Oct 2022
Great experience working with Jacob, listening to the issue, quickly diagnosing and confirming what work needed to be performed to resolve both the clogged drain and leaky piping underneath the sink and explaining the process all along. He promptly cleared the line using the hydro-jet and replaced the galvanized piping with PVC including the install of a new cleanout valve. Afterwards, he cleaned up the work area not leaving a mess which is appreciated. The price was reasonable considering the circumstances and he was very efficient. I will not hesitate to call them again if I have another plumbing issue and would recommend them for plumbing services.
Jacqueline C.
Apr 2022
He did a good job and I would definitely hire them again.
Carlton W.
Mar 2021
He hydrojetted my main sewer line through my bathroom vent stack and his hose for his hydro jetter got stuck in my main sewer line, but the blockages were cleared. I told him that 1 of the toilets still had a weak flush.. He suggested that I get a video inspection done to see if I had any breaks in my line. He told me that I needed to contact the water and sewage dept. to see if they could locate my main sewer line so that I could get a main cleanout installed. I called them and they couldn't find any blueprints for my piping. So 2 weeks later the toilets backed up again, so I pulled up 1 of the toilets and discovered a piece of wire from a bowl cleaner that hangs on the side of the bowl was stuck in bottom of the toilet. So I removed it and my toilets worked fine for about 2 weeks. The problem occurred again this weekend and my toilets started backing up again. So I called Mike to let him know that the hose that he left in my sewer line caused my toilets to become blocked again and that I needed it removed because it backed up all on my bedroom floor. He told me that the only way he could get the hose out was to install a main clean out. He told me that he would get me a price and I didn't hear from him. I called Roto Rooter because the sewage waste water that backed up in my master bedroom ruined my carpet. They removed my toilet and began trying to clear the blockage and their drain auger got caught around the hose that Emergency Rooter left in my sewer line. After about an hour they were able to untangle the 75 to 100 feet of air hose he left in the sewer line. I had to pay another $525 to Roto Rooter to finish the job that I paid Emergency Rooter $650 to half do. I thought he was professional but my experience with them was horrible. I wouldn't recommend them to anyone. I am truly disappointed in their services.
Response from Emergency Rooter llc
"This client has a break on the city side of his line my jet hose got stuck in it an I could not get it out but I got his line to unclog he was told he needed to have a city clean out install so the city can come fix there line but he stop doing homework an did not have a clean out now any line tht I tell a client thr a issue there’s usually a issue an I recommend fixing problem weather it be tunneling trench this client did nothing an waited for line to back up again now he made this bad review on me because u did not listen so Whn his line backed up again which he knows he has a issue in his line now he thinks the line is backed up because my hose was In His line which was not the case he wanted me to come back an do free work When I told him from the beginning he needed to have his line dug up so he calls Roto rooter pays more to just have line unclogged but wht he’s not saying is the issue Thts still thr tht he never fixed an his line is temporarily open this is a call Whn ppl tried to save money but end up paying more if he would have just install a clean out he could have called the city to unclog his line an tht would have been Free his line is baking on city side so he’s paying an he dose not have to pay if use just would have listen to me an got a city clean out installed !!!!!!!"
Chalmette W.
Jan 2021
Emergency Rooter, LLC is a very reliable, punctual, professional plumbing and drain cleaning company. I called this company and they responded in about 2 minutes after I left a message they called me right back on a Sunday morning. I told him the problem that I had, which was 2 toilets that wouldn't flush and kept backing up, he told me to text him my address and he was here in 20 minutes and solved my problem quickly, efficiently at a very reasonable price. I highly recommend this company for your plumbing needs.
Claudia K.
Jan 2021
Called on Saturday and was installed on Monday afternoon. Wished it could have been quick. Life without hot water is no fun particularly in cold weather
Tub R.
Dec 2020
Went well. Tech very competent.
Milton A.
Dec 2020
Swell! Within minutes I had several return calls I answered his questions, he answered my questions. He was able to service my home within 30 minutes from contact. He walked me through the process, and accomplished was needed. Quick, professional service, and at a fair cost.
Gwendolyn J.
Nov 2020
Emergency Rooter LLC was thorough, explanatory as he went with his work. I was very please with him and his work. If all the worker is professional and patient with in explaining their job as he was YES yes I would use them as my plumber. My impression of him was he gave 100% of doing his job. I'm sorry I forgot his name but because of doing his work I remember his face.
Rev M.
Oct 2020
They did an outstanding job and he knows what he is doing. They did a great job and I will recommend them to other people.
Kathy N.
Oct 2020
They were reliable and very good.
Ms S.
Oct 2020
Everything went smoothly. They were knowledgeable, punctual, on time and efficient.
Licensing
State Contractor License Requirements
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FAQ
Emergency Rooter llc is currently rated 4.5 overall out of 5.
Emergency Rooter llc accepts the following forms of payment: CreditCard
Yes, Emergency Rooter llc offers free project estimates.
No, Emergency Rooter llc does not offer eco-friendly accreditations.
No, Emergency Rooter llc does not offer a senior discount.
Yes, Emergency Rooter llc offers emergency services.
No, Emergency Rooter llc does not offer warranties.