Get matched with top bathtub restoration pros in Winchester, KY

"Amazing service, punctual."

"They have promised me 4 completion dates and not kept any of non responded. Envision promised me a completion of date 12/17. I agreed to this date under the condition my check would be returned in 3 business days if the deadline was not achieved. Envision did not start nor finished the project and is now refusing to return my check. They said my deposit is non refundable but they haven't kept any deadlines or done any work. The completion date was promised to be 8-10 weeks and I'm now 24 weeks past contract signing."

"The work was done professionally and quickly. Made my life safer, but gave me a beautiful bathroom."

"I purchase a Front Entry door for $9600 5 years ago. It is a really nice-looking, full-fiberglass door with sidelights and a transom. this past winter, the lower corner of the door froze to the jamb and when we opened the door it ripped the corner of the door. This is an expensive door with a limited-lifteime warranty and the salesman touted that it would last 50 years or more. The door and sidelights slabs are warranted for life. The finish is warranted for 10 years. which is also fading in spots. Initially, Their customer service did not want to do anything about it so I filled a complaint with the BBB on a Friday. Wouldn't you know it, they called on Monday and said they would meet this Thursday about getting a solution figured out. Well it took about 4 weeks, but they finally got a "solution." They wanted to charge $1700 for a new slab or $200 to glue the corner back on and touch it up. I told them I would fix it myself and wash my hand with the matter and their company. Now because they responded to the BBB Complaint and took so long to get the "solution" the BBB closed my case satisfactorily. BUt don't be fooled. These guys are crooks. They are overpriced and provide lack-luster customer service. Do your future self a favor and find someone else to hire."

"I contracted Gary with Cost Cutters to remodel my bathroom. The project which included replacing the tub with a tile shower, taking the walls down to the studs and replacing with drywall, painting and installing a new medicine cabinet. Cost Cutters promised to email us a work schedule for the following week. While we did receive an email with the days Gary would be working, we were never given a timeframe that he would be working. So, we had to be home and available all day without knowing when he might show up or when he would be working until on any particular day. Our work schedules and availability were not took into consideration either. Gary did complete these tasks but his work was shotty especially the medicine cabinet install and drywall. He messed up the ceiling over the shower which he did not fix even after I pointed it out to him. The drywall is already bubbling up at the seems and there are big gaps around the medicine cabinet. Gary repeatedly told me he would make me happy with the job before he left but that was not true. He was finished with the job when he was happy with it not me, the paying customer. It didn’t matter as long as he thought it was good even after we pointed out the issues to him repeatedly. He told us he would not leave the job until we were satisfied with his work and all of our issues were corrected but that was a lie. He told us he would fix the problems but instead we were blamed for the issues that were caused by him trying to rush through the job. About half way through the project it was like anything to get done with my job as fast as possible to move on to the next job. We would not recommend Cost Cutters and will not be using them for any future jobs."