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"Yes great job removing all material and installing shower nice clean up also great installer’s answered all questions we had best of all they were on time and finished the job in one day like they said they would The withers names were Thomas K and Chris M I also would like to thank the West Shore manager in home sales Manager Benny Senopole for making this possible for me to purchase this renovation possible By WestShoreHome Home Owner Richard and Joyce Mount Washington Kentucky"

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"Great work!"

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

"We had a bath redo. Took out the old tub and installed a walk-in shower with new fixtures. The result was finished in one day and everything was cleaned up and ready to go by days end. The installer was clean and neat and took care of all cleanup. We have used it for 4 months and very pleased. We also feel it was a safety upgrade as the walk in does not require a high step in and out and very comfortable. We would recommend this bath up grade."

"DDR is an amazing company. From getting my initial quote all the way to the final inspection, everything was done professionally and with attention to every detail. My project manager, Kyle, made the whole process seamless. He made sure I always knew what was happening, and when. He's very knowledgeable, easy to communicate with, and went above & beyond to make sure that quality always came first."

"Responded the next day and on time. I highly recommend them to service hvac!"

"Super helpful"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Dallas and Gavin showed up when expected and were very courteous, professional and personable. They worked tirelessly and completed the job (10 new window installs) in what I considered record time. The windows are beautiful and do not disappoint! I highly recommend the guys and WindowsPlus!"