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"I called Tom Drexler plumbing to cap-off two hoses that would later be hooked up to sink faucets. They sent out Danny Priddy. I explained to him that I had a temporary (and ridiculous), "fix" over the hoses consisting of a towel and duct tape, and that he would need to remove that to cap them off. He did not touch the towel or duct tape. He capped off two different and irrelevant hoses to the left of the towel and duct tape. Then he turned the water to the house on and left. Four hours later I entered the home to a complete flood. All of my flooring is ruined. My ceilings caved in. Drexler had serve-pro immediately come out to dry the place and remove the damaged product. They tore out the ceilings, ripped up the floor, un-hooked dome lights, and left. Today the company representatives, PJ Hardin and Jeff Russell, came to the house for the first time. They walked around the destroyed property for 15minutes, left, and called an hour later to tell me that they thought Danny Priddy had done a fine plumbing job and that they did not feel as though the company was liable for the damage. I have tens of thousands of dollars in damage because of the Drexler plumbing crew, and although the negligence is blatant, they are trying to leave me high and dry. This company has no integrity, no morals, and will NOT take care of you, as their customer, if they mess up, and they do."

"It was pretty rocky. At first. Several appoints made by Tri-State no one ever showed up.Crew showed up to install the Generator before the site survey and did not have necessary equipment or cooperation of Electric or gas company nor call before you dig had been notified. I called Tri-State to warn them the call before dig had never been preformed. They said they'd take care of it, did not happen until right before installation crew came back the second time. The first time they were here they could not have installed the generator even had they had all the parts because none of the utilities had been marked. Finally after about three months the Generac was installed and working. I had several questions that I could never get answered by calling Tri-State. One of the installation team had to come back a couple of weeks later to replace a damaged part and he answered all my questions. The guys who installed the Generac were great, the problem is your guys operation center and call center as far as I can see do not communicate very well. Anyway the generator has worked fine in several power outages this spring. I am happy right now but I live in dread something goes wrong and I have to call Tri-State for help."

"Good job"

"Outstanding team"

"Andrew was fantastic. He is knowledgeable, prompt and professional providing sound advice to both save money on unneeded work, and take the money we had to spend and use it more wisely.. VERY SATISFIED."

"Bud and his Team did an outstanding job of construction. We did inspections of the work every few days to ensure that everything was going to plan and to our liking. If we say things that we did not like they were addressed that day or the next without a lot of back and forth and explainations as to why something was the way that it was, It was addressed to our standards. We made a few modifications to the plans during the process and the price decreased and that was discussed and was taken off of the final negotiated price of the project. I also liked the fact that we paid during phases of construction and a final payment was agreed upon after we both were satified that everything on the punchlist was satified. They did an excellent job and I look forward to working with them again"

"It's hard looking for the right person to do anything handy in your home, let alone a major three-bathroom remodel. I met with four contractors before I chose Louisville City Handyman (LCH), one whose reputation deemed them experts in remodeling 100-year-old homes in my neighborhood. Their quote was very close between LCH, but what sold me on LCH was how the contractor, Keenan, communicated with me during the quote assessment, and I am so glad I decided to move forward with him. Keenan was highly communicative, ALWAYS punctual, showed up every day (for over three months), gave up-to-date updates every week, cleaned up after every shift, and on top of all that, he was really pleasant to be around. I work from home, so we interacted daily. His creative problem-solving skills amazed me. He has this great ability to provide the highest quality of work even when something unexpected comes up, which often happens in houses as old as mine. He focused on delivering my vision, never looking for shortcuts or the easy way to do things. For most people, the longer they're in business, the more they lose integrity in their work. As the years go by, I'm certain that won't be an issue for LCH. I caught Keenan standing back and looking at what he and his team had accomplished after completing the job. People like him and companies like Louisville City Handyman are rare these days. I would, and have, recommended them to everyone. As we continue to remodel our home, LCH will be top of mind."

"Outstanding work! Best we've ever had. Guys stopped what they were doing to attend to our requests. 100% clean and super nice. We will be using these folks for all of our renovations in the future. They were recommended by Cricket Dolby at McNeal's in Carrolton so hats off to him!"

"Phil professional, fair price & outstanding trim work in our 2-story entryway & wainscot. He put rectangles trim boxes in entryway, floor to ceiling (2-story) along with wainscot to match the other side up stairway. Canâ t say how impressed we are & canâ t quit looking at his work."