Comfort Heating and Air

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Comfort Heating & Air is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with qualified ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. We are 10x Winners of the Angies List Super Service Award, the highest ranked company on Google, Yelp, and just about any other platform you can find HVAC companies on. Call the Comfortman Today!

Business highlights

24 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 1-25 of 85 reviews

Charles G.
03/2025
5.0
Comfort Heating and Air is my preferred company to service our heating and cooling systems. Ryan Bartal has been our technician by choice for a few years now. He is knowledgeable and trustworthy. Don’t hesitate to hire this company.
Rating CategoryRating out of 5

Stephen R.
08/2024
5.0
Friendly guys They know the business Honest and down to earth

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Stephanie T.
08/2024
5.0
First, with this company you get to talk contact to a person and not a machine. Everyone is courteous and professional. I had a problem with my A/C and they came out quickly on a hot summer day and the technician stayed with it until the unit was completely fixed. They explained what had caused the problem and made recommendations to avoid issues in the future. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

valli g.
08/2024
4.5
This was a service call , Taylor arrived and did diagnostics on my Hvac ,checked in side and outside units. Gave me clear answers along with video of how my unit was operating, along with a quote for what repairs needed to be done. The whole experience from the call I made at 2 am , to havi g a technician scheduled , to updating me on arrival time , was all professional and everyone was easy to work with and communication was excellent. I Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
06/2024
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy H.
06/2024
5.0
Comfort hearing and AIR put a mini split system in our house almost 5 years ago. We are very pleased with the system and all the workers that came to our home. Great costume service. Currently we had service to an ad-on part, a water pump., that was installed to meet or needs. Again great customer service, the techs did a wonderful job fixing the problem and making sure it was to our satisfaction. I recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ryan S.
05/2024
5.0
Professional and courteous work per usual!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tamie W.
02/2024
5.0
The job was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$45,900

Jeffrey A.
01/2024
5.0
My furnace quit running and they showed up within an hour and a half. The serviceman repaired the problem professionally and competently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry O.
01/2024
5.0
Service professionals are very professional, kind, and considerate. And they are very conscientious about their work. Fairly early in the troubleshooting processing my thermostat came back on, but the root cause of the problem could have been anything. The technician didn't leave, just because the thermostat was now working. He continued to search for the CAUSE of the problem. And, after a good while out in the cold and snow, he found it - an issue which would have led to worse problems if it had gone undiagnosed. Everyone I've ever met at this company, from the person who answered the phone to the sales person, to the service manager and field techs, to the owner; all just such excellently skilled people; and good people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Constance L S.
01/2024
1.5
I am still waiting for a repair person to come out. This will be the 4th attempt to get this new unit repaired. Always late. Never prepared for job.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5


Robert P.
01/2024
0.5
They originally installed the furnace. The fan motor died four years later and was covered under warranty. They charged $110 to come out and diagnose the problem then an additional $300 to replace the fan motor. It took the guy 15 minutes to do the job. I made 3 requests to talk to a service manager to discuss the cost of replacing a warranty covered part and have yet to receive a call. If you are looking for a reasonable service with good communication and customer service you will not find it at Comfort Heating and Air.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5

$400

Mary L.
12/2023
0.5
They were supposed to order the part and no one has called me back they have hung up on me. They have no supervisor that I can talk to and I am not comfortable that Ià ¢à  à  m gonna get any heat today either. Never have I had such bad customer service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


James R.
11/2023
5.0
Great to work with, professional and personable

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sandra F.
10/2023
5.0
Prompt, cordial

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy P.
09/2023
5.0
Excellent experience. Serviceman was knowledgeable, professional, courteous and answered all my questions. Comfort & Air did NOT up charge for coming out on a federal holiday, especially in 90°+ temps, which we greatly appreciated! Reasonable and honest. Scheduling was easy and professional and they kept us up to date with text messages on time of arrival. Will definitely use again and highly recommend! Thank you Comfort Heating & Air!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Amy W.
08/2023
5.0
Great customer service! Super nice technician and good price! Will continue to use them for our air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Dan A.
07/2023
5.0
Technician was very helpful in explains the problem. Weâ re very quick to answering service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan K.
06/2023
4.0
Professional and courteous

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Beverly M.
05/2023
5.0
They matched a lower price I had gotten from a different company.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Nancy T.
04/2023
5.0
Comfort has become my only provider for heating and cooling. Honest, doesn't sell you things you don't need, always on time, and a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Ann G.
03/2023
5.0
Very prompt and courteous tech Cody helped me fix my ductwork and we are buying a new system since mine is 17 years old .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teri L.
03/2023
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Contact information

2430 Palumbo Drive, #130, Lexington, KY 40515

http://www.callthecomfortman.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Comfort Heating and Air accepts the following forms of payment: CreditCard
Yes, Comfort Heating and Air offers free project estimates.
No, Comfort Heating and Air does not offer eco-friendly accreditations.
No, Comfort Heating and Air does not offer a senior discount.
Yes, Comfort Heating and Air offers emergency services.
Yes, Comfort Heating and Air offers warranties.

Contact information

2430 Palumbo Drive, #130, Lexington, KY 40515

http://www.callthecomfortman.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day