Comfort Heating and Air

My a/c hadn't worked for two days, it was 90 degrees in the house. our go to hvac company is comfort heating and air, we called them, and a gentlemen named Taylor Burton showed up and promptly got to work. He was able to fix the issue within 10 minutes. He told us what was wrong, and even changed the filter to the unit. I highly recommend this company. I've used them before for my hvac needs, and both times they were able to fix whatever problem I had. 5/5 stars.

Logan Bingaman was awesome!!! He took the time to really check out our units. He did some adjustments to our basement and main floor unit and we knew we needed a new unit upstairs ! This was just a maintenance check we have twice a year. I would highly recommend Comfort Heating and Air and ask for Logen !

First, let me say the installation crew was great. However, there were problems from the get go. First, I was told that I would need a larger amp installed in my breaker box to handle the new unit. The salesperson who was just here 2 days ago said everything was fine and he even checked the breaker box! So now I have to pay for an electrician to come do that. They went on and installed the system, but it isn?t blowing in one room. They said it needed new duct work and they couldn?t do that til next week. I called comfort heating and air 4 times throughout the day and no one ever called me back. All the guarantees the salesperson promised were falsehoods. Never been so disappointed in my whole life.

Comfort Heating and Air is my preferred company to service our heating and cooling systems. Ryan Bartal has been our technician by choice for a few years now. He is knowledgeable and trustworthy. Don’t hesitate to hire this company.

David did an excellent job of assessing my concerns and gave great advise on how to get the best results from my system including improving air flow and functioning of my system. By the way, on two occasions they have promptly sent someone to check my system on the day I called. That is service that is rarely seen these days. Glad I went with Comfort heating and air for my new system in 2022.

Friendly guys They know the business Honest and down to earth

First, with this company you get to talk contact to a person and not a machine. Everyone is courteous and professional. I had a problem with my A/C and they came out quickly on a hot summer day and the technician stayed with it until the unit was completely fixed. They explained what had caused the problem and made recommendations to avoid issues in the future. They did a great job!

This was a service call , Taylor arrived and did diagnostics on my Hvac ,checked in side and outside units. Gave me clear answers along with video of how my unit was operating, along with a quote for what repairs needed to be done. The whole experience from the call I made at 2 am , to havi g a technician scheduled , to updating me on arrival time , was all professional and everyone was easy to work with and communication was excellent. I Highly recommend!

Very professional

Comfort hearing and AIR put a mini split system in our house almost 5 years ago. We are very pleased with the system and all the workers that came to our home. Great costume service. Currently we had service to an ad-on part, a water pump., that was installed to meet or needs. Again great customer service, the techs did a wonderful job fixing the problem and making sure it was to our satisfaction. I recommend them to everyone.

Professional and courteous work per usual!

The job was excellent

My furnace quit running and they showed up within an hour and a half. The serviceman repaired the problem professionally and competently.

Service professionals are very professional, kind, and considerate. And they are very conscientious about their work. Fairly early in the troubleshooting processing my thermostat came back on, but the root cause of the problem could have been anything. The technician didn't leave, just because the thermostat was now working. He continued to search for the CAUSE of the problem. And, after a good while out in the cold and snow, he found it - an issue which would have led to worse problems if it had gone undiagnosed. Everyone I've ever met at this company, from the person who answered the phone to the sales person, to the service manager and field techs, to the owner; all just such excellently skilled people; and good people.

I am still waiting for a repair person to come out. This will be the 4th attempt to get this new unit repaired. Always late. Never prepared for job.

They originally installed the furnace. The fan motor died four years later and was covered under warranty. They charged $110 to come out and diagnose the problem then an additional $300 to replace the fan motor. It took the guy 15 minutes to do the job. I made 3 requests to talk to a service manager to discuss the cost of replacing a warranty covered part and have yet to receive a call. If you are looking for a reasonable service with good communication and customer service you will not find it at Comfort Heating and Air.

They were supposed to order the part and no one has called me back they have hung up on me. They have no supervisor that I can talk to and I am not comfortable that Ià ¢à  à  m gonna get any heat today either. Never have I had such bad customer service.

Great to work with, professional and personable

Prompt, cordial

Excellent experience. Serviceman was knowledgeable, professional, courteous and answered all my questions. Comfort & Air did NOT up charge for coming out on a federal holiday, especially in 90°+ temps, which we greatly appreciated! Reasonable and honest. Scheduling was easy and professional and they kept us up to date with text messages on time of arrival. Will definitely use again and highly recommend! Thank you Comfort Heating & Air!!!

Great customer service! Super nice technician and good price! Will continue to use them for our air unit.

Technician was very helpful in explains the problem. Weâ re very quick to answering service call

Professional and courteous

They matched a lower price I had gotten from a different company.

Comfort has become my only provider for heating and cooling. Honest, doesn't sell you things you don't need, always on time, and a pleasure to work with.