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A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

The correct water temperature for your dishwasher depends on the washing phase. When water enters the machine, it should be around 120 degrees Fahrenheit, but no hotter than 150 degrees. During the wash cycle, the machine will heat the water to between 130 and 140 degrees. If your dishwasher has a sanitizing cycle, the water can reach a temperature of up to 180 degrees.

It’s not worth fixing a 20-year-old dishwasher or any 20-year-old appliance. Twenty years is beyond the useful life span of nearly every major household appliance. Once the appliance nears the end of its useful life span, repairs will become more frequent. A replacement often becomes more cost-effective at that point.

The cost to repair a dishwasher depends on the type and scope of the problem. Replacing a heating element typically costs between $150 and $250 , for example. Depending on the age of your dishwasher and the extent of the problem, replacing the machine may be the more cost-effective option.