Best basement waterproofing pros near Hillview, KY

"My husband and I got quotes from 6 waterproofing companies. BEST was not only the highest rated, they were also the least expensive! Our highest estimate nearly doubled their price! And they guarantee their work! The only thing we didn't love was that we scheduled it and they had to reschedule it for three weeks later (granted it was for medical reasons, so I definitely don't fault anyone for that--we were just anxious"

"They fixed the leak and put in a sump pump and water trench. The basement leaked 2 more times afterwards, but they returned to correct it right away. We were responsible all 3 times to repair the drywall and wood landing at the bottom of the stairs,so I called saying that I should not have to keep fixing those thing over and over. The CEO of the company called back and came out to the house himself to inspect. He had his people come out to the house again to do more that he felt would fix the problem for good, as well fixing the drywall and landing at no cost. It was a frustrating experience, but this company and it's CEO stood by thier work and made it right. I would use them again."

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"The end result was not a Retaining Wall, as this implies. I hired KCS to install 4 Wing Walls with Headwalls. They did a great job, as the pictures will reflect. If you’re wondering why I have Four Stars instead of Five, it’s only because there’s always room for improvement. In this case, the improvement should focus on Front Office Communication. The crew was scheduled to start on a Monday. So I took the day off to be here. Mid-morning on that Monday, they still had not shown. I had to call the office to find out that they would be here on Tuesday because a previous job took longer than expected. I’m OK with that, EXCEPT I had to lose a vacation day because the office did not call me. I had to call them. AGAIN, the Team did a fantastic job and I FULLY RECOMMEND THEM. However, the office could get better and be more proactive at communicating schedule changes."

"Every person involved with my job was knowledgeable and highly professional. I look forward to having a dry basement from now on, and I am confident that AccuLevel's work will make that happen."

"They accessed my situation,came up with a great solution to my water problem. They were on time and completed the job sooner then projected and the cost was in the ball park of other estimates."

"Our project manager and installation crew were both prompt and polite. They did a great job communicating and made sure our questions were answered both before and during the project. The work was completed on time and they did a great job cleaning up after themselves."

"The crew (Lewis White, Chris Jones, Harold Harris, and Derel Davis) where absolute professionals. They had to endure quite unpleasant conditions to get the job done. They were courteous and expedient in the process and they ensured that they cleaned up all messes before they left. We so appreciate their work ethic."

"This is a great company to use in making a 141 year old basement waterproof. I look foreward to having a waterproo basemant. Craig was pleasant and went the extra mile to make the experience great."

"The job was not as neat as others I have seen. The wall panels were cut uneven and I had to scrap and wipe dried concrete off them. A drain they put in the floor to reroute the furnace humidifier drainage tube did not drain and water kept backing up on the floor. They did not put the panels in an area in the back corner and it leaked there. The owner in the office was very difficult to deal with when I called about the problem. She tried to say it was my fault because I didn't specify I wanted that area done. I asked to have the basement waterproofed and thought that would include everything that needed to be done. One good thing is they gave me a break on the price for the additional work."