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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
948 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Maeser Master Services, LLC

Maeser Master Services, LLC

11101 Electron Dr
4.58(
347
)
Approved Pro

Maeser Master Services, LLC

11101 Electron Dr
4.58(
347
)
Approved Pro
Customers say: Super punctual
271 local quotes requested
50 years of experience

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro
Customers say: Quality work
1652 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025


Avatar for Karsare Water Systems, LLC

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
34 local quotes requested

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025


Avatar for Louisville Mechanical Services

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
14 local quotes requested

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established



AB Mechanical

No reviews yet

AB Mechanical

No reviews yet

AB Mechanical offers: Service and Inspections System Replacements Remodels/ Add Ons New Construction HVAC Commerical HVAC

AB Mechanical offers: Service and Inspections System Replacements Remodels/ Add Ons New Construction HVAC Commerical HVAC


DNA Construction & Welding LLC

No reviews yet

DNA Construction & Welding LLC

No reviews yet

Dna Construction & welding is a small family operated business that offers a wide range of services from electrical, plumbing, tile, remodeling and construction to excavation, foundation work, and concrete pads/ walkways. We also build custom staircases and metal platforms to transform your home to the next level.

Dna Construction & welding is a small family operated business that offers a wide range of services from electrical, plumbing, tile, remodeling and construction to excavation, foundation work, and concrete pads/ walkways. We also build custom staircases and metal platforms to transform your home to the next level.


Lee Supply

No reviews yet

Lee Supply

No reviews yet

Hello, My name is Russ Fruitt. I am a Showroom Consultant at Lee Supply in Muncie, In. I wanted to reach out and tell you about some services we have to offer. Some you may know and some that are new for our location. As you may already know we offer Plumbing & HVAC supply, Appliances, Division 10 supplies, Water Heaters, Water Conditioning, Lighting and Commercial Quotes. We now have at our Muncie location complete Kitchen and Bath Design at no fee. Some of the brands we offer include Diamond, Omega and Mid-Continent by Masterbrand, Wellborn, Bertch, Leedo, Cambria, Wilsonart, Hartson-Kennedy and More! Lee Supply also offers select Furniture options and Janitorial Supplies, Outdoor Grills and Ovens from Lynk, Coyote, My background includes more than 10 years of Kitchen and Bath Design, Appliance sales, Lighting, Fashion Plumbing, Blueprint takeoff, Building Materials including Millwork, Doors, and more. We can have your products delivered to the Jobsite, Office, or to the nearest Lee Supply location. We are equipped to supply your needs wherever you are. We serve both Residential, Commercial, and Industrial customers. Feel free to contact me with any of your needs: Lee Supply Muncie Russ Fruitt 3401 W Community Dr. Muncie, In. 47304 [email protected] 765-372-8302

Hello, My name is Russ Fruitt. I am a Showroom Consultant at Lee Supply in Muncie, In. I wanted to reach out and tell you about some services we have to offer. Some you may know and some that are new for our location. As you may already know we offer Plumbing & HVAC supply, Appliances, Division 10 supplies, Water Heaters, Water Conditioning, Lighting and Commercial Quotes. We now have at our Muncie location complete Kitchen and Bath Design at no fee. Some of the brands we offer include Diamond, Omega and Mid-Continent by Masterbrand, Wellborn, Bertch, Leedo, Cambria, Wilsonart, Hartson-Kennedy and More! Lee Supply also offers select Furniture options and Janitorial Supplies, Outdoor Grills and Ovens from Lynk, Coyote, My background includes more than 10 years of Kitchen and Bath Design, Appliance sales, Lighting, Fashion Plumbing, Blueprint takeoff, Building Materials including Millwork, Doors, and more. We can have your products delivered to the Jobsite, Office, or to the nearest Lee Supply location. We are equipped to supply your needs wherever you are. We serve both Residential, Commercial, and Industrial customers. Feel free to contact me with any of your needs: Lee Supply Muncie Russ Fruitt 3401 W Community Dr. Muncie, In. 47304 [email protected] 765-372-8302

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Sump Pump Installation questions, answered by experts

There are many signs to look for if you suspect the sump pump is clogged. First, check the discharge pipe and around the sump pump for visible clogging. You may also notice flooding in the basement around the sump pit or larger objects, such as rocks, in the sump pit. Listen for loud noises, such as a screeching sound, to flag a clog.

The life span of a water pump ranges from five to 15 years on average. Regular maintenance can extend its life. If you notice significant drops in performance, strange noises, or frequent malfunctions, consider a water pump or well pump replacement. Always get in touch with a professional if you're concerned about yCan I install a water pump myself?our pump's condition.

Yes, many modern water pumps are designed with energy efficiency in mind. Look for pumps with high efficiency ratings or those with an Energy Star certification. These pumps consume less power and can reduce your utility bills. Additionally, variable-speed pumps are more efficient since they can adjust the flow based on demand, providing significant savings over time.

A sump pump battery backup can typically run for 6 to 24 hours. The factors that affect its runtime include the battery capacity and pump usage. 

When purchasing your backup system, take these factors into consideration to determine which system is best for your home. If you live in an area with frequent and long-lasting power outages, consider a longer-lasting backup battery.

The cost to repair a sump pump ranges from $400 to $550, depending on the extent of the repair and your location. Minor repairs, like fixing a switch or replacing a float, can cost just a few hundred dollars. However, more significant issues, such as motor replacement or addressing electrical problems, may cost closer to $550. Keep in mind that regular maintenance can help prevent costly repairs, and if a sump pump is beyond repair, a full system replacement ranges between $650 and $1,400.

The Eminence, KY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.