Approved Pro
Lancaster Services
Hot Tub or Spa Repair or Service, Sauna Repair, Swimming Pool Heaters Installation and Replacement,
About us
Richard Lancaster has been in the Hot Tub/Spa, and Pool Repair business for over 18 years. When it comes to professionalism and service levels, we are unmatched in the region. For the best of the best, contact Lancaster Services for all your Hot Tub/Spa, and Pool filter, pump and heater repairs.
Business highlights
Emergency services offered
Veteran owned and operated
25 years of experience
Services we offer
Garage Door - Repair , Hot Tub or Spa - Repair or Service, Hot tub moving, relocating, hook up, or disposal, Swimming Pool - Repair or Service (Equipment and accessories only. No leak or cement surface repairs)
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6116 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 10% | ||
| 2% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 116 reviews
Joe C.
Jan 2025
Hot Tub or Spa Repair or Service
Richard came out in the worst possible weather and fixed the hot tub. He was great.
Joe C.
Jan 2025
Hot Tub or Spa Repair or Service
Richard came out in the worst possible weather and fixed the hot tub. He was great.
Emmett H.
Dec 2024
Hot Tub or Spa Repair or Service
Mr. Lancaster did an excellent job. He diagnosed my problem. He was very prompt in fixing my problem.
Rebekah B.
Nov 2024
Sauna Repair
It was a great experience overall. I received a quick response and he came and fixed the sauna at the gym I work for very quickly.
Mark M.
Oct 2024
Hot Tub or Spa Repair or Service
Richard Lancaster is responsive, honest and affordable.
Tom C.
Oct 2024
Hot Tub or Spa Repair or Service
Job is not started yet.
Nancy C.
Aug 2024
Swimming Pool Heaters Installation and Replacement
Richard worked on our hot tub. He was incredibly knowledgeable and recognized the problem on our first call to him. He came the next day and verified the problem. He fixed it and really knew what he was doing. We have added him to our list as the person to call when in need of repair.
Brad G.
Jul 2024
Swimming Pool Heaters Repair or Service
Prompt service. Fixed my issue. Easy to work with.
Clifford G.
Feb 2022
Hot Tub or Spa Repair or Service
In a very busy season for him he worked me in and was responsive and kept me up-to-date. And he fixed the hot tub which is the most important
Aline M.
Jan 2022
Hot Tub or Spa Repair or Service
Very pleasant to work with
Dennis C.
Jan 2022
Hot Tub or Spa Repair or Service
Super nice guy. Easy to work with . We opted to have the original spa pump motor rebuild instead of replacement . Good value and pump did not end up in a land fill . Will use Richard again !
Blake S.
Nov 2021
Hot Tub or Spa Repair or Service
Richard is efficient and knowledgeable, highly recommend.
Dawn S.
Nov 2021
Hot Tub or Spa Repair or Service
Showed up as they said and were very professional
Frank D.
Jun 2021
Sauna Repair
Good communication through the whole process. Price paid was price quoted. Made the repair and has my sauna back up and running.
Keila C.
Feb 2021
Richard Lancaster was the most reliable human being we could ever come across. We had several bad winter storms and he showed up every time we needed him to so that all the parents of my daycare could safely drop off their kids. Thank you so much again for all that you did for us!
Sue F.
Feb 2021
Hot Tub or Spa Repair or Service
Very knowledgeable and professional
Michael S.
Jan 2021
Hot Tub or Spa Repair or Service
Fair and reasonable
Carolyn Y.
Dec 2020
Hot Tub or Spa Repair or Service
Contacted me right away and got my old infrared sauna working again! :)
Melody W.
May 2020
Hot Tub or Spa Repair or Service
Well, I was told it would not cost over $500, maybe even less and was charged $550. The men did a great job, I just do not understand why it cost more!
Response from Lancaster Services
"Thanks for the review Melody. After looking through our correspondence, and my notes, you initially was looking at repair for "no power" on May 26 when we initially spoke. On the 28th you decided you were going to just dispose of it. However, the timeline is weird, because I have noted that I came out on the 27th and replaced a heater nut, and replaced your breaker, which I believe had fixed the problem? I only charged you $280. I don't recall if there was a collateral issue that deemed the spa a lost cause, but maybe that happened afterward? In any case, the timeline is a bit off, and the charge you recall is inconsistent with my records. Thank you for taking the time to submit a review!"
Steven S.
Apr 2020
Hot Tub or Spa Repair or Service
Came out and repaired leaking part. Was friendly and gave good explanation of options to fix my hot tub.
Fred D.
Apr 2020
Hot Tub or Spa Repair or Service
Denise M.
Feb 2020
Hot Tub or Spa Repair or Service
Richard was on time, fast and gave me a very fair price. I would certainly reccommend!
Judy J.
Feb 2020
Hot Tub or Spa Repair or Service
Sean J.
Dec 2019
Hot Tub or Spa Repair or Service
Kyle A.
Oct 2019
Sauna Repair
Very professional. Makes quick work of what I would consider a tough job. Comes when he says he ll be there. Very communicative with me on what the problem was and with possible reasons why it could ve happened. I ll use him again if the need is ever there.
Licensing
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FAQ
Lancaster Services is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Sunday: Closed
Lancaster Services accepts the following forms of payment: CreditCard
No, Lancaster Services does not offer free project estimates.
No, Lancaster Services does not offer eco-friendly accreditations.
No, Lancaster Services does not offer a senior discount.
Yes, Lancaster Services offers emergency services.
Yes, Lancaster Services offers warranties.