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"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Great Professional"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I called multiple HVAC companies when our AC unit went out (it was 11 at night)-this company immediately answered and had someone at my house first thing the next morning. He diagnosed the issue and had us up and running in less than an hour! We were so impressed, that we hired them to install a new AC unit for our third floor! Their pricing is affordable and they are prompt and considerate."

"Extremely dissatisfied with my consultation! First off, booked an appt due to Toilet tank seal leaking and needing to be repaired/replaced. I book an appt for them to charge me $89 for them to tell me exactly what I told them was wrong in the first place. Second, the options presented to me where astronomical and absurd. I'm talking about a toilet repair mind you! $1375 for them to replace my toilet altogether. $591 to install a toilet that I purchase. Or 721 to rebuild the current toilet. I settled for paying $89 for those options I suppose so Free Estimate as advertised isn't correct! I'm an Army War Veteran and I refuse to be ripped off by companies like this one. I can buy a brand new toilet at Home Depot for $1-300 and install it myself in under an hour. Thanks for nothing and enjoy my $89!!!"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Charged 7000$. Had to come back 7 times in a year. Third time said the problem was duct work. Added a crossover duct and charged us. Fourth time said it was duct work, fixed condensation running out in the floor and changed the fan motor. Charged us again. On the 6th attempt said it was duct work and gave us a 1200$ bid. 7th time Air wouldn't come on in the spring. Fixed the problem and said it wasn't cooling right and said it was duct work. Gave us a 2000$ bid. Was supposed to come back Monday and repair the duct work. Still hasn't come back."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."