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"Chris was very professional & thorough. He was very easy to work with & able to explain my results so that I understood what they meant. Quick turn around, too! Highly recommended!"

"These awesome folks were everything I hoped for and more. They have amazing integrity and follow through and did everything they promised to do when they promised to do it. If something ever happens again (I hope it does not!), I will not hesitate to call them. They are a true asset to the Warsaw business community!"

"The body was found during a police wellness check. CSI was called by the local police department to transport the body. Once that was done, the floorboards of the room where the deceased was located needed to be removed and a bio-hazard barrier applied to the room. All of the clothing, bedding, towels, mattresses, cloth-covered furniture, window treatments, etc. had to be removed from the entire house. Walls and remaining furniture had to be sanitized. Floorboards were replaced and new carpeting installed. The only reason I didn't give them an A on Punctuality is because the work took longer than I expected. Warning to make sure everything you want to keep is on their written list. I "lost" things I thought were on the list, but with the chaos of the death, etc. they never got onto the list."

"Excellent work and very professional. As the work progressed, we were kept abreast of all costs it would entail as problems arose. I hope I never need this type of work done again but if I did I would definitely call this company again. I would definitely recommend their services."

"First of all, the friendliness, quality of work and knowledge were excellent..no complaints at all in that regard. Here is my MAJOR issue. We received a quote for $3200. Once they got into the project, there were obvious issues that were going to result in a higher price. More cracks to fill, more drywall to replace etc. I fully expected the price to almost double. What I wasn’t prepared for was the invoice that showed up almost triple($9100) and when I called, texted, tried to reach out, I was ghosted. Gabe and I talked everyday and it just shocked me that when I wanted to have a discussion as to why the bill was so high, he never once returned my call to even have that discussion. Oh well, I paid the bill in full, we moved away and I’m sure that the house is better for our new buyers. But uncomfortable conversations need to be discussed in any service transactions and we were blindsided and disappointed that it never happened."

"The Servicemaster/Monroe Restoration staff were wonderful! We had a difficult situation with the home, including a lot of debris and neglect, and everyone was so kind and sensitive to our feelings. They were also very hard-working, and willing to do whatever was needed to get the job done quickly and efficiently. I was especially pleased with Jorge, YaYa and Todd. Many thanks to them for everything!"

"A large tree fell on the rear of our house and damaged our second-story deck and pool room. The Midpoint Project Manager for our repairs was Keith Kay. Keith and the subcontractors he brought in were outstanding. From the time he started until the job was done we were regularly provided with updates and the workmanship was excellent. Great attention to detail and Keith worked with us on any decisions that we’re needed."