Midpoint Construction LLC

A large tree fell on the rear of our house and damaged our second-story deck and pool room. The Midpoint Project Manager for our repairs was Keith Kay. Keith and the subcontractors he brought in were outstanding. From the time he started until the job was done we were regularly provided with updates and the workmanship was excellent. Great attention to detail and Keith worked with us on any decisions that we’re needed.

The quality of the work was excellent for what has been done so far. The workmen were capable and work efficiently.

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Midpoint immediately identified all damage that had been missed by the initial contracting company and fixed those areas, boarding up windows, tarping, and vacuuming glass and picking up debris inside and outside. Their contractors removed clothes and drapery for cleaning, measured for windows and doors, and checked the structural integrity of the house and all its systems. There was an initial communication problem, but after we asked for a scope and schedule for the job, the three owners of the company and the project manager came to our house for a final evaluation and these were provided. We told them we were willing to wait for the work to be done without interruption. The windows took a bit longer than expected, but once they were ready, we had workers at our house every day until the project was completed. The packers were careful with our items and marked the contents of each box, which were stored in our basement. The movers took great care with our furniture; nothing was damaged. Roofers, siders and carpenters worked minimum ten-hour days, sometimes on Saturdays and holidays. Our project manager stopped in almost every day to check on progress and quality of the work, which was excellent. He was always available by phone or email. We were very happy with the quality of the materials (windows, garage door, carpeting, shingles, siding), which were all better than what we had before. As a bonus, nothing was made in China, most materials were made in Michigan (Canadian windows). Because everyone else in the neighborhood was having the same work done, we had a chance to compare Midpoint with other contractors. Midpoint and a few small, local builders did the best work by far, and much more quickly than the major disaster specialists who hopped from house to house. Sometimes no one would show up at their properties for days or weeks. Unlike the smaller builders, Midpoint is a full service restoration company with established relationships with the few subcontractors they used. Everyone associated with Midpoint was a pleasure to deal with; the Midpoint family became our family for six weeks. Midpoint is a preferred contractor for our insurance company, so the financial part was completely off our shoulders. Our adjuster trusted Midpoint enough to approve all work and charges, making things very easy for us. Midpoint's owner promised that we would come out of this with a better house than before the tornado, and that is exactly what we got. The process and result were better than we hoped for. Highly recommended.