Enviro Decon of Indiana

First of all, the friendliness, quality of work and knowledge were excellent..no complaints at all in that regard. Here is my MAJOR issue. We received a quote for $3200. Once they got into the project, there were obvious issues that were going to result in a higher price. More cracks to fill, more drywall to replace etc. I fully expected the price to almost double. What I wasn’t prepared for was the invoice that showed up almost triple($9100) and when I called, texted, tried to reach out, I was ghosted. Gabe and I talked everyday and it just shocked me that when I wanted to have a discussion as to why the bill was so high, he never once returned my call to even have that discussion. Oh well, I paid the bill in full, we moved away and I’m sure that the house is better for our new buyers. But uncomfortable conversations need to be discussed in any service transactions and we were blindsided and disappointed that it never happened.

Work was carried out with courtesy and professionalism. Arrived on time each day. Cleaned up before they left. Very pleased!

No return calls, we called several times to get the lab results we paid for up front. Poor service Found that the samples had not been sent into the lab for two weeks.

Very professionally and promptly done. Company agents are extremely knowledgeable.

Everything went smoothly from start to finish.  They were great to communicate with, very responsive to emails, which is helpful if you're like me and don't have much time for phone conversations with a full time job and young children to care for at home.  The quote for the work was provided well beforehand, and was clearly stated and professional.  They were even flexible with their hours, coming out to do the work on a Sunday because we had to meet a deadline for closing on the sale of the house.  The price was beyond reasonable, I didn't even know mold remediation could be that inexpensive - granted the problem was mostly isolated to a modestly-sized area in the crawlspace since the house doesn't have ductwork or central heating/cooling.  Overall, I would highly recommend them - I would use their services again in a heartbeat!

Outstandingly well! Environ Deco worked like trojans to get my garage mold mitigated and my house on the market for me as soon as possible. Gabe, the owner, has been in mold mitigation in the Fort Wayne area for about 10 years, and all his staff (I think there are about nine, with Gabe's wife handling the phone) are not only trusted colleagues but his friends. In addition to being excellent workers--and kind and reassuring to me in a very stressful situation--Environ Deco is a green company in the messy, toxic line of mold mitigation. Everything they use for mold mitigation--all products and processes--are 100% green/biodegradable or organic Their top green certifications are IICRC, MICRO, IAQ and EPA Lead Safe.

Very well and professional.

Very well problem solved to our satisfaction. Enviro Decon performed exceptionally well. Very thorough and clean. Personnel friendly and willing to go that extra step in fixing our problem

unknown

unknown