Get matched with top gas leak repair technicians in New Salisbury, IN

"Assessment service: Prompt response and capable service rep who assessed the problem and researched a solution. Needed replacement part was no longer available. Satisfied with the service and advice."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Have used Rick's Repair for 2 years running now. Kyle, the owner, is responsive, professional and straightforward. I highly recommend him."

"I had a furnace installed in 2016. In 2024 it was leaking into the basement and had rusted in pan due to not installed to drain properly. It was still under warranty but the manufacturer wouldn?t stand behind it - Elite wouldn?t either. I paid for furnace and have had issues since that with leaking into the basement, humidity and fumes, carbon monoxide alarm going off when really cold and have been ignored or told motor oil burning off, fan needed to be turned down, etc. My furnace has run constantly when hot (humidity horrible) - bills higher - heat pump went out during that time-9 years old - was replaced with an air conditioner without letting me know doing this. Upon consultation with another furnace company found that flue was not installed correctly- tape slapped over an approximate 2 inch gap- fumes coming out the back (could have killed me) - other vent left open to the attic sucking hot heat and humidity (only made for 20 degrees difference- not 110 degrees "