Get matched with top water heater pros in New Paris, IN

"Don jr. Just came out to hook up a water line to my fridge so I could get ice & water. What a wonderful person, so polite & knowledgeable. I would defiantly hire them again in a heart beat. Thank you so much, Julie"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They were very Professional, Cleaned up afterwards and Answered all my questions. I would recommend them to anyone needing a Plumber project."

"I had a clog in my main sewer line. The water in the toilet in my master bathroom wouldn't go down. I also had water and sewage that came up from my shower drain in my guest bathroom. I called Drain Surgeon around 8:30 AM. They were already booked today so we made an appointment for tomorrow morning. They called me around 1:00 PM and said they could be at my house in 30 minutes! I was ecstatic that they could be here today. The two guys were very efficient and figured out where to look for the clog pretty quickly. They were able to open up the clog (it was a lot of hair). They made sure that the toilets were flushing ok, and we also tried running the sink water and the shower. They were so very efficient! They were also very neat and tidy. The only things I had to clean up was from the initial mess before I called them, and I also had to move my boxes back in the basement (ha ha; I have way too much junk downstairs). I would highly recommend Drain Surgeon! A+++"

"Punctual, professional."

"Everything went well till we got our system running. As we are no experts on any of this we follow the advice and went with what they thought it was best. We paid them well over 17K for the full system just to find out the attic room during the summer still tremendously hot and one of the rooms in the main floor is the same during the summer and cold in the winter. They came back and told us they suggested to do more insulation for the attic when they saw it themselves before and mentioned that it was ok and the other room to run a second duct. They came in for a service and wanted to add a $1K part to avoid the molding in the AC and I was like what 0:? They never schedule us to add the 2nd duct for the room even when we follow up. After 5 years I called them because our AC system is not working and they mentioned it's $130 just to come and look at it because we did't get their club membership. Never again will call them."

"I’ve used Ace Plumbing on 4 occasions. Each time, Travis responded very quickly, always alerted me if he was going to be delayed, and when he was on his way. In each case, he diagnosed the problem quickly and got it fixed and back in business within minutes. I am very pleased with the service I received from Ace."

"Overpriced! 5 hours spent at our house over 2 days. I didn’t see an itemized list of charges until the receipt after payment. Original estimate was over $2400! I removed items I knew our electrician could do for less. Estimate still $1800, but I thought I’d be happy with the quality. When I received the itemized receipt afterward, I noticed they charged $189 to repair the porch railing. This was minor repair - requiring 1-2 nails in 2 areas total. Buying an air powered nail gun costs less than $189. And they only fixed 1 of the 2 areas, so they didn’t even complete the task. The power washing done before painting the railing was minimal and suboptimal. I immediately contacted Mr. Handyman and was told that my questions would be reviewed. Silence. I’ve had an electrician come to our house- 8 hours of work including the 2 things that I removed from the Handyman list. Their work was more extensive (8 tasks), total charge $650. I’m blown away by how overpriced Mr Handyman is! Beware"

"Philip was amazing. He did a fantastic job. He kept us informed and explained everything he did. He is very professional and so pleasant. Would love for him to come anytime we need work done."

"After another plumber said he could not fix the problem I paid another service fee through American Home Shield to have another plumber come out. Randall and Sons were assigned. He came out said it wasn't the problem the other plumber said. He said he would replace the toilet. He did not put in the request, did not contact me, did not contact me when I repeatedly reached out to resolve the issue. After contacting AHS several times, he told them to close the assignment. Nothing was wrong. He kept my service fee and I still have toilet issues. Do not use Randall and sons."