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"Really disappointed in the entire experience with grounds quality lawn. Starting with just initiating the job, it took nearly a month to get responses from them and get someone out to start work. I only stuck with it at that point because a family friend said they were good but should have gone with my gut and found another company at that point. The guys they sent were constantly taking breaks and at one point the foreman even grabbed my fishing pole and spent about 30 min fishing while the remaining four watched him. This wouldn't have bothered me as much if the rate I was paying was more reasonable but they were charging me about $600 per hour for the 5 guys so these breaks and fishing sessions were costing me a lot of money. I voiced my concern with the project manager who just made excuses and cared not at all about what was going on. I asked to speak to owner Justin grounds who did the same. Just excused the behavior and had no problem with it whatsoever. All the while no one could explain why the hourly rate was so high when the guys were working so inefficiently. They kept saying the hourly rate was $60 per hour per crew member but charging me double that with no explanation. Not sure if I was just unlucky or if the company is getting complacent and resting on their reputation but I was very unimpressed and I am generally very easy going with these things and rarely complain about having bad service from anyone."

"Everything went, and the team was very professional and friendly. The work was completed in one day. They cleaned up all the mess."

"Lack of communication Did not show on the days as promised. Very rude. Stated we were rude because we kept telling him we were tired of his excuses on why he wasn't showing up to complete job. Did this to us and our next door neighbor. Very unprofessional! Also damaged our yard with lots of dead grass!"

"I ended up cancelling they never show up every time I schedule with them."

"I have used Giovanni for many years to remove our leaves in the fall. He has always done a great job at a fair price. I have recommended his company to others."

"He is very prompt in communication He gave me an estimate but I never got the job because I never heard anything afterwards"

"Awful. At first I was very hopeful because they seemed extremely nice and competent. I have been fighting with them on issues with my fence since Feb 2022. They left 8ft gaps in certain areas under our fence. Due to this one of our pups was bit by another dog and we had to take him to the emergency vet. They fixed this at my cost of longer pickets. They did not account for the swell in my yard and said they would not fix with out me paying. So, I did because the purpose of a privacy fence for us is safety and privacy. They did a poor job on our gate which we have a hard time to open now and they are refusing to fix the gate because they said they rebuilt it several times. They rebuilt it once because they again did not account for the swing of the ground so they told me they had to inset the gate and have it swing inward. They left the gate unframed and I had to have them come back out and fix this because it looked unfinished and you could stick your arm into my fence. They did not use water when setting the cement for the posts. They were expecting the water from the ground to set it. That did not happen because it was the middle of winter and all of our posts were loose. They had to come out and fix this. Originally the gate had a slim gap, but they affixed the gate to a sagging post. So, when they came out to upright the post we were left with a gaping hole I could stick my arm through. So if someone wanted they could unlock the gate from the inside. I had to contact the attorney generals office which was no help. I submitted all pictures I've had from the beginning and all the emails. They sent back a response making me out to be a liar and a horrible person. They also said that if I wanted them to fix my fence I would have to pay a $250 fee for repair. Which I will not pay them another penny. Mind you I went out and bought the workers food and provided drinks while they completed the job. During one of the repairs, the workers mentioned having to cancel on someone waiting on them because the repair at my house took longer and if they went to the next repair they wouldn't make it to golf on time. This is incredibly unprofessional and people take off of work for this kind of stuff. When they refused to come out to fix the gate I said I would have to make a complaint, they said good luck and hung up on me. They are a horrible business and I would not recommend them to anyone. Unfortunately I learned my lesson the hard way with this company and would hate for this to happen to anyone else because it has been a nightmare. I will not allow them back onto my property."