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"I’m a 70 year old Senior. I had sagging at the end of my hall, in my 3-BR ranch home. I got five other quotes, none of which suggests a problem with my foyer or kitchen. They sent out some 20 something young man -that clearly did not know what he was doing to complete my main beam replacement project. I mentioned to David (the 20 something) and his assistant IMMEDIATELY, that my kitchen cabinets had pulled away from the wall and the foyer was tilting. Several times. He assured me that he would run the beam right up under the kitchen between the kitchen and the foyer, to the garage door —to correct it! I had an intense disagreement with him when he tried to leave and did not make any attempt to correct the damage. The damage they had caused. I used my burial money to correct this sagging in the hall-and they left me with a huge problem with my foyer and kitchen that WASN’T THERE BEFORE, that they caused, & knew they caused. Indiana foundation, now Groundworks, sent Blake to my house under the guise of completing my first adjustment to the main beam, and as I had instructed them, to formulate their repair project based on a certified Home Inspection Specialist that I had hired to let me know what, specifically, Ind Found. should do to correct the serious problem they created. They promised to schedule the repair work at that time, but have ghosted to me ever since coming to see the damage they caused and formulate the repair. I have not been able to get in contact with them since; I’ve left numerous v-mails and texts. They have no integrity towards my project and nor will they have ANY integrity towards yours."

"The technician arrived right on time, checked the furnace and humidifier, changed the filter and was finished in less than an hour. He was very pleasant and answered any questions I had."

"I wish I could give 0 stars, honestly. The house flippers that we bought the home from used Radon Environmental during the flip in January to solve the radon mitigation issues in the slab following a different buyer being scared off by the high radon levels. By the time we walked through the house with the inspector in February, the radon levels MORE THAN DOUBLED (over 10 pCi/L, for those wondering.) It was then that I began to be skeptical of Radon Environmental, so I negotiated in our closing contract for the house flippers to pay for everything. This, unfortunately, made me contractually obligated to use Radon Environmental. Trust me, I tried to convince the house flippers to switch companies. To make long stories short, Patrick (technician) made 3 mistakes in the house which made those radon levels spike that high for A MONTH. Each time, Scott (manager-ish) had to come fix Patrick's mistakes. Of course, the owner was difficult to reach (only responds to customers via email, per his office staff) and when he did reach out via phone following my prompting, he made nothing but excuses for Patrick. I am, once again, so grateful that I was not on the hook for cost as they did the house flippers little favors when it came to billing. TLDR; there are better radon companies out there, and I found more than a few in the area with Better Business Bureau accreditations, among other accolades. Give those companies your business instead of these people who turned a small radon issue into a 6 month one. If you do use this company, don't let Patrick near your home."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"Perfect. Years later and basement is absolutely dry."

"very well no leaks"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."